Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Keshae Isaac

Richmond,VA

Summary

To spearhead and accomplish my job duties to resemble the company's success and exceed more for the company, myself through my focus and diverse skill set.

Overview

17
17
years of professional experience

Work History

CNA - Certified Nursing Assistant/ Med Tech

Candlelight Senior Manor
02.2019 - Current
  • At candlelight I cooked cleaned bathe and administered medication to the residents I also did fun activities with them because we gotta have something to keep them going

Administrative Assistant

Capital Area ASAP
11.2018 - 02.2022
  • Organize office and assist associates in ways that optimize procedures
  • Sort and distribute communications in a timely manner
  • Create and update records ensuring accuracy and validity of information
  • Answer and route phone calls to correct case manager
  • Customer service
  • Schedule and plan meetings and appointments
  • Monitor level of supplies and handle shortages
  • Maintain trusting relationships with suppliers, customer and colleagues
  • Resolve office-related malfunctions and respond to requests or issues.

Customer Service Associate

The Results Company
03.2016 - 05.2018
  • I worked as a customer service advocate through The Results Companies for Hulu which is a Tv service provider
  • My job was to answer questions customers inquired about Hulu and the product in which we offered, I also learned how to troubleshoot their devices if there was a problem with the device on my end
  • I set up new accounts and I also live chat with them through the computer if they couldn't call by phone.

Production Associate

Hewlett Packard
09.2012 - 11.2016
  • Operating multiple machines
  • Picking
  • Sort and inspect ink cartridge
  • Ensured the consistent quality of ink cartridge is being process
  • Demonstrate a high commitment to safety
  • Monitored production line, for pile ups and/or jams.

Cashier/Customer Service

McDonald's
03.2007 - 07.2012
  • While working at McDonald's I cooked and served customers food orders, I also maintained the lobby, it was a awesome experience because it was my first paying job.

Education

Diploma -

Armstrong High School
Richmond, VA

Skills

  • Office Management
  • Accounting
  • Event Planning
  • Accounts Payable

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

CNA - Certified Nursing Assistant/ Med Tech

Candlelight Senior Manor
02.2019 - Current

Administrative Assistant

Capital Area ASAP
11.2018 - 02.2022

Customer Service Associate

The Results Company
03.2016 - 05.2018

Production Associate

Hewlett Packard
09.2012 - 11.2016

Cashier/Customer Service

McDonald's
03.2007 - 07.2012

Diploma -

Armstrong High School

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Keshae Isaac