Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mrs.Keshana  Reynolds

Mrs.Keshana Reynolds

Irving

Summary

Dynamic and detail-oriented professional with experience at Hilton Inn, excelling in client relations and appointment scheduling. Proven ability to maintain confidentiality and ensure meticulous documentation. Strong verbal communication skills complemented by efficient front desk operations, enhancing visitor experiences and streamlining office processes. Committed to delivering exceptional service and maintaining a welcoming environment.

Professional with strong organizational and communication skills, equipped for front-line customer service role. Experience in managing phone systems, scheduling appointments, and handling administrative tasks efficiently. Known for fostering team collaboration and delivering consistent results, adapting seamlessly to changing demands. Skilled in multitasking, problem-solving, and maintaining welcoming environment for clients and visitors.

Overview

4
4
years of professional experience

Work History

Receptionist Clerk

Hilton Inn
03.2023 - 01.2025
  • Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.

Administrative Assistant

Poetic
06.2021 - 12.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

High School Diploma -

Irving High School
Irving, TX
07-2020

Skills

  • Maintaining cleanliness
  • Appointment scheduling
  • Document preparation
  • Typing speed
  • Telephone skills
  • Front desk operations
  • Customer/Client relations
  • Verbal and written communication
  • Scheduling
  • Documentation and reporting

Timeline

Receptionist Clerk

Hilton Inn
03.2023 - 01.2025

Administrative Assistant

Poetic
06.2021 - 12.2023

High School Diploma -

Irving High School
Mrs.Keshana Reynolds