Keshanna Ford
Tallahassee,FL
Summary
Dynamic Food Service Supervisor with Aramark, skilled in staff leadership and food safety compliance. Successfully enhanced guest satisfaction through effective training and performance evaluation. Proven problem resolution abilities and expertise in kitchen staff coordination, ensuring operational excellence and a clean, organized environment. Committed to fostering a knowledgeable team and delivering exceptional service.
Experienced with overseeing food service operations, ensuring high quality and compliance with health standards. Utilizes strong leadership and staff management skills to maintain efficient and cohesive team performance. Knowledge of inventory control, customer service, and operational efficiency strategies.
Overview
6
6
years of professional experience
Work History
Food Service Supervisor
Aramark
02.2025 - Current
- Supervised daily operations ensuring smooth food service delivery and guest satisfaction.
- Trained staff on food safety procedures and customer service best practices.
- Monitored food preparation processes to ensure compliance with health regulations.
- Evaluated employee performance and provided constructive feedback for improvement.
- Maintained cleanliness and organization of food service areas at all times.
Customer Service Cashier
FAMU
05.2020 - 02.2025
- Resolved customer inquiries promptly, providing information and solutions to enhance the service experience.
- Trained new staff on cash handling procedures, fostering a knowledgeable team environment.
- Assisted customers with product inquiries, enhancing overall satisfaction and engagement.
Education
High School Diploma -
Amos P Godby High School
1717 Tharpe St Tallahassee Fl05.2017
Skills
- Staff supervision
- Kitchen staff coordination
- Staff leadership
- Food preparation
- Problem resolution
- Documentation
- Data collection
Timeline
Food Service Supervisor
Aramark
02.2025 - Current
Customer Service Cashier
FAMU
05.2020 - 02.2025
High School Diploma -
Amos P Godby High School