Keshara Buie
Virginia Beach,VA
Overview
5
5
years of professional experience
Work History
Mediation Assistant
Felisicia Williams, Family Mediator
10.2024 - Current
- Manage scheduling for meetings and appointments, ensuring efficient use of time and resources.
- Develop and maintain filing systems to enhance document retrieval and organization.
- Maintain confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensure accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Prioritize daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Respond to inquiries from callers seeking information.
- Provide clerical support to company employees by copying, faxing, shredding confidential information after mediation and filing documents.
- Contribute to a positive work environment by promoting effective communication among team members.
Customer Service Representative
Life Protect 24/7
05.2025 - 06.2025
- Assisted customers by addressing inquiries and resolving issues efficiently.
- Learned and utilized customer service software to manage support tickets effectively.
- Provided product information and guidance to enhance customer satisfaction.
- Collaborated with team members to improve communication and service delivery.
Sales Associate
7-11 Convenience Store
03.2023 - 08.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained organized merchandise displays, contributing to an appealing store environment.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Line Assembler
Lang Mekra
01.2020 - 02.2023
- Assembled components according to specifications, ensuring adherence to quality standards.
- Operated tools and machinery efficiently, contributing to streamlined production processes.
- Inspected finished products for defects, maintaining high-quality output consistently.
- Collaborated with team members to optimize assembly line workflow and reduce downtime.
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
Education
Indian River High School
Chesapeake, VA06.2017
Timeline
Customer Service Representative
Life Protect 24/7
05.2025 - 06.2025
Mediation Assistant
Felisicia Williams, Family Mediator
10.2024 - Current
Sales Associate
7-11 Convenience Store
03.2023 - 08.2024
Line Assembler
Lang Mekra
01.2020 - 02.2023
Indian River High School