I am an experienced professional looking to obtain a position that will allow me to utilize my client service skills while providing client satisfaction and meeting department goals
Overview
8
8
years of professional experience
Work History
Medical Assistant
Source Health Care
03.2021 - Current
Sanitize, restock, and organize exam rooms and medical equipment.
Direct patients to exam rooms, field questions, and prepare for physician examinations.
Obtain client medical history, medication information, symptoms, and allergies.
Perform medical records management, including filing, organizing and scanning documents.
Collect and document patient medical information such as blood pressure and weight.
Call and fax pharmacies to submit prescriptions and refills.
Assist physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Complete clinical procedures and gather patient data for interpretation by physician.
Verify patient insurance coverage and collect required co-payments.
Answer telephone calls to offer office information, answer questions, and direct calls to staff.
Field prior authorizations
Medical Assistant/Assistant Office Manager
Synovation Medical Group
02.2019 - 09.2022
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
Addressed and remedied all patient or team member issues.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Oversaw accounting, budgeting, and financial reporting.
Assisted with regulatory issues such as compliance.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Obtained payments from patients and scanned identification and insurance cards.
Placed new supply orders, managed inventory and restocked clerical spaces.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Assisted with medical coding and billing tasks.
Managed office bookkeeping with insurance billing and patient payments.
Document patient history
Room Clients
Fielded prior Authorizations
Teacher's Assistant
Twinkle Tot's Preschool
03.2018 - 12.2018
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Handed out classroom materials, like pencils, paper, and crayons.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Graded assignments and reported individual progress to teacher.
Worked with lead teacher to monitor class schedule and take attendance.
Supported classroom maintenance and upkeep, organizing books and materials.
Cashier Team Lead
Chuck E Cheese
12.2015 - 02.2018
Communicated with customers and team members to solve problems.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assisted customers by answering questions and fulfilling requests.
Processed both cash and card purchases and returns.
Received and processed customer payments.
Quickly and accurately counted drawers at start and end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Medical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary CareMedical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary Care