Summary
Overview
Work History
Education
Skills
City
State
Zip
Street
Timeline
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Keshaun Webster

Manassas,VA

Summary

To secure a position within an organization where I can be challenged and afforded career advancement and growth opportunities.


Dedicated patient care technician committed to supporting patients in feeling secure and comfortable in a clinical setting. Responsible team player willing to go above and beyond for their patients and the unit.

Overview

9
9
years of professional experience

Work History

Technical Assistant – Med/Surg

UVA Health
09.2023 - Current
  • Provides direct patient care under the supervision of a Registered Nurse.
  • Conducted regular measurement of patient vitals including temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Communicated effectively with health team members, patients, and families
  • Proficient in EPIC software
  • Phlebotomy


Front Desk Associate

Fairfax Pediatrics Associates
11.2022 - 09.2023
  • Managed high volume phone calls efficiently and effectively
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Proficient in using software such as EClinicalWorks (ECW) and Phreesia.
  • Performed patient check-in and check-out procedures including registration, appointment scheduling, insurance verification, copay collection, and document scanning.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.


Hospital Services Technician

Agiliti Health
08.2020 - 11.2022
  • Provided assistance in cleaning, scanning, delivering equipment; restocking supplies like crash carts and NICU crash carts; answering high volume phone calls for order placement purposes.
  • Contributed to the hospital's compliance with industry regulations by maintaining extensive knowledge of equipment usage guidelines, cleaning procedures, and safety protocols.

Home Health Aide

Home Helpers / Bowie, Maryland
03.2019 - 08.2020
  • Provided comprehensive support to patients including assistance with food, bathroom visits, and medication reminders. Monitored vital signs regularly.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.

PATIENT SERVICES COORDINATOR II

NOVANT HEALTH/UVA
06.2017 - 02.2019
  • Efficiently managed high volume calls, scheduling appointments with attention to detail.
  • Updated patient information and verified insurance details, while also ensuring copay collection.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.


TEACHER ASSISTANT

BAR T CHILCARE CENTER
05.2015 - 06.2017
  • Provide basic childcare for children, Support teacher in managing class behavior, Help teacher plan learning activities and complete records, Help children who need extra support to complete tasks
  • Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
  • Responded to student needs and questions promptly.

Education

High School Diploma -

Patriot High School
Bristow

Skills

  • Equipment management
  • Blood Glucose Testing
  • Patient Services
  • Professional Bedside Manner
  • Mobility Assistance
  • IV Insertion
  • CPR Certification
  • Basic Life Support
  • Heavy Lifting
  • Patient Care
  • Clinical Documentation
  • Phlebotomy Techniques
  • Vital signs monitoring
  • Patient Observation

City

Manassas

State

Virginia

Zip

20109

Street

11300 Lady Jane Loop

Timeline

Technical Assistant – Med/Surg

UVA Health
09.2023 - Current

Front Desk Associate

Fairfax Pediatrics Associates
11.2022 - 09.2023

Hospital Services Technician

Agiliti Health
08.2020 - 11.2022

Home Health Aide

Home Helpers / Bowie, Maryland
03.2019 - 08.2020

PATIENT SERVICES COORDINATOR II

NOVANT HEALTH/UVA
06.2017 - 02.2019

TEACHER ASSISTANT

BAR T CHILCARE CENTER
05.2015 - 06.2017

High School Diploma -

Patriot High School

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Keshaun Webster