Ke’Shawn Hicks
LA
Summary
Innovative and analytical thinker driven to contribute to the goals, mission and strategic plan of federal agencies or companies with high quality, utilizing my knowledge and skills attained while pursuing a B.S. degree in Urban Forestry and training through the my military term.
Overview
5
5
years of professional experience
Work History
Military
Lousiana Army National Guard
08.2023 - Current
- Remained current with training and sought new training opportunities to further personal growth.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
Amazon Delivery Driver
Bush Logistics
08.2023 - 12.2023
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Sales Associate
T-Mobile
07.2022 - 01.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Stocker
Home Depot
03.2022 - 07.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Sales Floor Associate
Walmart
05.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Shift Leader
Smoothie King
07.2019 - 09.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
Senior - Urban Forestry
Southern University A&M University
05.2026
Scotlandville Magnet High School
05.2019
Skills
- Leadership
- Confident
- Highly Creative
- Great Communication
- Insightful
- Motivation
- Attention to Detail
- Problem-Solving
- Time Management
- Positive Attitude
- Teamwork and Collaboration
Timeline
Military
Lousiana Army National Guard
08.2023 - Current
Amazon Delivery Driver
Bush Logistics
08.2023 - 12.2023
Sales Associate
T-Mobile
07.2022 - 01.2023
Stocker
Home Depot
03.2022 - 07.2022
Sales Floor Associate
Walmart
05.2021 - 12.2021
Shift Leader
Smoothie King
07.2019 - 09.2021
Senior - Urban Forestry
Southern University A&M University
Scotlandville Magnet High School
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