Ke'shawn Robinson
Missouri City,TX
Summary
Detail-oriented professional with 8 years of experience in administrative support, data entry, and database management. Skilled in maintaining accurate records, preparing reports, and streamlining office processes. Proven ability to balance efficiency with accuracy while delivering excellent customer service, coordinating schedules, and managing medical records in fast-paced environments.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Admin Assistant
Richmond State Supported Living Center
Richmond, TX
03.2024 - 03.2025
- Prepared, edited, and distributed reports and correspondence with a high degree of accuracy.
- Handled office communications, including phone, mail, and supply management, ensuring efficient daily operations.
- Compiled data for reports and charts while managing event calendars and schedules to support organizational need.
Veteran Scheduler
Maximus
07.2022 - 03.2024
- Scheduled medical examinations for veterans and service members, ensuring timely access to evaluations.
- Maintained professional communication with healthcare providers to streamline scheduling processes. Supported regional coverage by resolving scheduling challenges and addressing provider inquiries.
Msa
VA Medical Center
05.2020 - 04.2022
- Coordinated patient appointment scheduling, optimizing physician availability and clinic efficiency. Verified insurance coverage and collected clinical data to support patient care plans.
- Maintained strict confidentiality while assisting with administrative functions across outpatient clinics.
Health Aide
VA Medical Center
05.2019 - 05.2020
- Maintained and cleaned Reusable Medical Equipment, including wheelchairs, IV poles, and medical carts, to ensure their functionality and availability for patient use.
- Provided pattransportation and care task assistance, managed inventory of patient belongings
Office Assistant
OmniShield
02.2017 - 04.2019
- Managed appointment scheduling and adjustments for pest control services, ensuring efficient customer interactions and satisfaction.
- Organized and processed customer contracts while managing financial records, claims, and payments to maintain accurate documentation.
- Improved office operations by overseeing service timekeeping and relaying customer feedback to supervisors for continuous improvement.
Education
Bachelor of Social And Behavioral Science - Healthcare
San Jacinto College
Houston, TX 08.2024 - 08.2025
High School Diploma -
Willowridge High School
Houston, TexasSkills
- Customer Service
- Medical Scheduling
- Insurance Verification & Authorization
- Documentation & Record Management
- Attention to Detail & Accuracy
- Data Analysis & Interpretation
Timeline
Bachelor of Social And Behavioral Science - Healthcare
San Jacinto College
08.2024 - 08.2025
Admin Assistant
Richmond State Supported Living Center
03.2024 - 03.2025
Veteran Scheduler
Maximus
07.2022 - 03.2024
Msa
VA Medical Center
05.2020 - 04.2022
Health Aide
VA Medical Center
05.2019 - 05.2020
Office Assistant
OmniShield
02.2017 - 04.2019
High School Diploma -
Willowridge High School