Keshawn Slater
Bay Shore,NY
Summary
Experienced with providing essential support services to individuals with developmental needs. Utilizes compassionate care and structured routines to enhance client well-being. Track record of fostering positive, growth-oriented relationships through effective communication and tailored interventions. As well as being a
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
12
12
years of professional experience
Work History
Developmental Support Worker
ACLD
Bay Shore, NY
01.2026 - Current
- Facilitated daily living activities, enhancing client independence and self-sufficiency.
- Developed personalized care plans based on individual needs and preferences.
- Coordinated communication between clients, families, and interdisciplinary teams.
- Implemented behavior management strategies to improve client outcomes and engagement.
- Monitored client progress, providing feedback to inform adjustments in care strategies.
- Improved quality of life for clients through compassionate care and assistance with daily tasks.
- Supported clients in maintaining clean and organized living spaces, fostering a sense of pride in their homes.
- Maintained professional boundaries while building rapport with clients, establishing trust for effective support delivery.
Sales Associate
Nike Factory Store
Deer Park, NY
08.2019 - Current
- Enhanced customer engagement through product knowledge and personalized recommendations.
- Executed sales strategies to meet and exceed store revenue goals consistently.
- Trained and mentored new associates on product lines and store procedures.
- Managed returns, exchanges and refunds in accordance with store policy.
- Resolved customer inquiries effectively, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Porter
Sam Tell Companies
Farmingdale, NY
06.2016 - 09.2018
- Maintained cleanliness and organization of work environment, adhering to safety regulations and company standards.
- Communicated with coworkers and managers about completed duties.
- Fostered teamwork among staff members to improve communication and collaboration across departments.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
Sales Associate
Forever 21
Bay Shore, NY
06.2017 - 08.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Kohl's
Bay Shore, NY
11.2016 - 03.2017
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Cashier
McDonald's Restaurant
Bay Shore, NY
10.2014 - 03.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and concerns promptly to enhance satisfaction.
- Collaborated with team members to optimize service flow during peak hours.
- Implemented cash handling procedures, reducing discrepancies and improving accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
No Degree - Communications And Media Arts
Dutchess Community College
Poughkeepsie, NYHigh School Diploma -
Bay Shore High School
Bay Shore, NY06.2017
No Degree - Art History
University At Albany
Albany, NYSkills
- Initiative and proactivity
- Creativity and innovation
- Self-awareness
- Motivational skills
- Documentation and reporting
- Patience and tact
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Money handling
- Verbal/written communication
- Valid Driver's license
- Punctual and dependable
- Safety awareness
- Ensuring customer satisfaction
- Supply stocking and organization
- Critical thinking
Timeline
Developmental Support Worker
ACLD
01.2026 - Current
Sales Associate
Nike Factory Store
08.2019 - Current
Sales Associate
Forever 21
06.2017 - 08.2017
Sales Associate
Kohl's
11.2016 - 03.2017
Porter
Sam Tell Companies
06.2016 - 09.2018
Cashier
McDonald's Restaurant
10.2014 - 03.2016
No Degree - Communications And Media Arts
Dutchess Community College
High School Diploma -
Bay Shore High School
No Degree - Art History
University At Albany