Keshawn Williams
New York
Overview
6
6
years of professional experience
Work History
Branch Ambassador
Capital One Bank
09.2019 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Presented new and additional products and services to new & existing customers
- Coordinated project planning and execution with team members
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services
- Supervised branch operations and made continuous improvements in each area
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
Security Guard
Brosnan Risk Consultants
01.2019 - 12.2019
- Remained flexible in rapidly changing environments and adapted to developing situations
- Wrote detailed reports on property damage, theft, and unusual incidences
- Reported suspicious activities and persons to law enforcement
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded quickly to incidents and assessed active situations for security concerns.
Pet Care Lead
PetSmart
11.2017 - 05.2019
- Modified or help others modify pet behavior with proven, safe strategies.
- Participated in special events focused on community outreach and education about proper pet care.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
Education
HighSchool Diploma - Science Technology
Science Skills Center High School
Brooklyn, NYSkills
- Team Building
- Data Entry
- Detailed
- Branch Operations
- Observant
- Analytical
- Risk Management
- Problem Identification
- Customer Oriented
- Microsoft
- Fraud Prevention and Detection
Timeline
Branch Ambassador
Capital One Bank
09.2019 - Current
Security Guard
Brosnan Risk Consultants
01.2019 - 12.2019
Pet Care Lead
PetSmart
11.2017 - 05.2019
HighSchool Diploma - Science Technology
Science Skills Center High School
Similar Profiles
PATRICK K. COEPATRICK K. COE
Cafe Ambassador-Banker at Capital One BankCafe Ambassador-Banker at Capital One Bank
Samantha FinneySamantha Finney
Branch Ambassador at Capital One BankBranch Ambassador at Capital One Bank
Eric GutierrezEric Gutierrez
Branch Ambassador at Capital One BankBranch Ambassador at Capital One Bank
Minerva DuranMinerva Duran
Corporate Revenue Analyst at Arlo HotelsCorporate Revenue Analyst at Arlo Hotels
Joshua GrossoJoshua Grosso
Communications Coordinator at International Yacht TeamCommunications Coordinator at International Yacht Team