Keshawn Woolridge
Morganton,NC
Summary
Diligent with strong background in supervision and team coordination. Successfully managed numerous projects, ensuring high-quality standards and timely completion. Demonstrated proficiency in problem-solving, and enhancing overall workflow efficiency. Experienced with team leadership, focusing on creating cohesive and productive work environment. Utilizes strong organizational skills to maintain efficient inventory management and store layout. Track record of enhancing customer satisfaction through proactive problem-solving and excellent service.
Overview
15
15
years of professional experience
Work History
Armed Security Professional
Allied Universal Security Services
02.2025 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
- Supervised grounds, employee entrances, and exits and security officers on duty.
Grocery Department Manager
Walmart
08.2021 - 01.2025
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Maximized sales performance with effective inventory management and stock rotation practices.
- Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
- Evaluated market trends to make informed decisions about product selection, pricing strategy, and promotional tactics within the grocery department contextually relevant events or seasons.
- Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.
- Evaluated financial data to identify opportunities for cost reduction and revenue growth within the grocery department.
- Led a team of employees, providing ongoing training and development for optimal performance.
- Developed strong relationships with suppliers to secure better pricing and product availability.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Cabinet Maker
Blueridge Woodworks
01.2021 - 08.2021
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
- Blueprint design understanding
- Measured and cut materials to specified dimensions to achieve precise fit.
Lead Installation Technician
MasTec
03.2014 - 01.2021
- Established long-term relationships with clients by providing excellent post-installation support services.
- Ensured safety compliance, leading to a decrease in workplace accidents during installations.
- Collaborated with sales teams to provide accurate estimates and timelines for installation projects, improving client relationships.
- Enhanced customer satisfaction by ensuring timely and accurate installation of equipment.
- Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
- Managed inventory effectively, reducing costs associated with excess or outdated equipment.
- Evaluated team performance regularly to identify areas of improvement, fostering professional growth among technicians.
- Completed complex installations within tight deadlines, showcasing strong problem-solving abilities and adaptability under pressure.
- Reduced installation time with efficient project management and team coordination.
- Stayed current on industry trends and technology advancements, allowing for seamless integration of new systems into existing setups when necessary.
- Conducted regular training sessions for technicians to ensure up-to-date knowledge on industry best practices.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Installed and configured new equipment and systems according to company standards.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Followed all company guidelines regarding safety procedures when out in field.
Kitchen Manager
Starlight Fish House
01.2010 - 03.2014
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Education
GED -
Western Piedmont Community College
Morganton, NC01-2011
Skills
- Crisis management
- Risk assessment
- CCTV monitoring
- Secure coding practices
- Merchandising strategies
- Employee scheduling
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Training and mentoring
- Task delegation
- Safety monitoring
- Visual merchandising
- Workflow planning
- Expense tracking
- Ordering of products
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Organizational skills
- Team leadership
- Field service
Timeline
Armed Security Professional
Allied Universal Security Services
02.2025 - Current
Grocery Department Manager
Walmart
08.2021 - 01.2025
Cabinet Maker
Blueridge Woodworks
01.2021 - 08.2021
Lead Installation Technician
MasTec
03.2014 - 01.2021
Kitchen Manager
Starlight Fish House
01.2010 - 03.2014
GED -
Western Piedmont Community College
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