Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Hi, I’m
Keshawna Brewington
Mount Vernon,NY
Summary
Overview
15
years of professional experience
Work History
United States Postal Service
Mail Processing Clerk
11.2013 - Current
Job overview
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Enhanced team productivity with effective communication and collaboration during high-volume periods.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Prevented loss of critical documents by thoroughly inspecting all incoming materials for damage or tampering prior to distribution within the facility.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Processed and organized incoming mail for distribution to appropriate departments.
- Set up automated mail-processing systems to maintain smooth sorting operations.
Rite-Aid Pharmacy
Pharmacy Clerk
09.2012 - 11.2013
Job overview
- Enhanced customer satisfaction by providing efficient and accurate prescription processing.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Assisted in inventory management, ensuring adequate stock levels for high-demand medications.
- Contributed to increased sales by recommending appropriate over-the-counter products based on customer needs.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
Walmart
Photo Center Technician
10.2008 - 11.2011
Job overview
- Enhanced customer satisfaction by efficiently processing photo orders and providing personalized assistance.
- Streamlined photo center operations for increased productivity by maintaining proper inventory levels and organizing workspaces.
- Contributed to the growth of the company''s reputation with excellent quality control in producing high-quality photo prints and merchandise.
- Assisted customers in navigating online ordering platforms, resulting in a smoother experience and increased sales.
- Managed daily cash transactions accurately while handling sensitive customer information responsibly, promoting trust within the community served.
- Maintained stringent safety protocols during equipment operation, ensuring a safe working environment for both employees and customers.
- Developed strong knowledge of the company''s products, services, and promotions, effectively communicating these offerings to customers to drive sales.
- Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
- Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
- Changed water and air filters on photo equipment to keep equipment in optimum condition.
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
- Provided high level of assistance to customers regarding special photo projects.
Education
University of Central FloridaOrlando, FL
BBA from Accounting And Business Management
05.2012
University Overview
Skills
- Distribution Services
- Handling and Sorting Mail
- Federal Guideline Proficiency
- Customer Service
- Retail Sales
- Team Collaboration
- Problem-Solving Skills
- Physical Stamina
- Attention to Detail
- Decision Making
- Postal Law Proficiency
- Time Management
Timeline
Mail Processing Clerk
United States Postal Service
11.2013 - Current
Pharmacy Clerk
Rite-Aid Pharmacy
09.2012 - 11.2013
Photo Center Technician
Walmart
10.2008 - 11.2011
University of Central Florida
BBA from Accounting And Business Management