KESHAWNA ELLEBB
Chicago,IL
Summary
- A reliable, capable, and enthusiastic healthcare professional with supervisory background. Who’s able to take on the management and or coordinating duties of ant leadership role. Highly skilled in supporting, developing, and motivating. Pushing any continuous improvement initiatives, which will enhance a company's overall effectiveness.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant 1
Tapestry 360 Health
Chicago, Illinois
05.2024 - Current
- Assisted patients with medical history and intake forms.
- Coordinated appointments and managed scheduling for healthcare providers.
- Prepared examination rooms and ensured cleanliness and readiness.
- Administered vaccinations and collected lab samples as directed.
- Supported healthcare team in patient education and follow-up care.
- Monitored patient vital signs and documented findings accurately.
- Managed electronic health records and maintained confidentiality standards.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Patient Care Liaison/MA Clinical Support
Duly Health And Care
Lisle, IL
01.2023 - 02.2024
- Answered telephone calls, greeted visitors and provided information and direction's, insurance verifications, co-pay collection’s, and gathered chief complaints.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Assisted with patient admissions, discharges and transfers.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Provided patient education on healthcare options and services available to them.
- Developed and implemented patient engagement strategies for improved care outcomes.
- Assisted in the coordination of patient care between providers, specialists, hospitals, and pharmacies.
- Transported patients
Environmental Services
Rush Medical Center
Chicago, IL
03.2021 - 10.2022
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Supported team operations by keeping supplies well-stocked and stations ready for guest service.
- Minimized risks to guests by strictly following sanitizing procedures for different areas.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
Patient Service Representative/MA Clinical Support
Howard Brown Health
Chicago, IL
04.2018 - 03.2021
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled patient appointments and procedures.
- Documented and managed patient information within EHR (Centriaty)
- Registered patients by verifying records and insurance verifications, co-pay collections.
- Obtained proper authorization and identification to release confidential medical records.
- Provided helpful assistance by anticipating and responding to needs of patients and family members.
Patient Transporter
Mercy General Hospital
Chicago, IL, IL
03.2013 - 04.2018
- Greeted and assisted patients in wheelchairs to their appointments.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Collected patient information from nursing staff prior to transport.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
Education
Stepful
Skills
- Problem Solving
- EPIC/EHR
- Receptionist duties
- Co-Pay Collections
- Vitals
- Supply Management
- Point of Care Testing
- Insurance Verification
- Chief Complaints
- Administering Injections
- Cleaning for Medical Asepsis
Certification
- Injection Training - 2023
- Back Office Training - 2023
- CPR Training - 2023
Timeline
Medical Assistant 1
Tapestry 360 Health
05.2024 - Current
Patient Care Liaison/MA Clinical Support
Duly Health And Care
01.2023 - 02.2024
Environmental Services
Rush Medical Center
03.2021 - 10.2022
Patient Service Representative/MA Clinical Support
Howard Brown Health
04.2018 - 03.2021
Patient Transporter
Mercy General Hospital
03.2013 - 04.2018
Stepful