Summary
Overview
Work History
Education
Skills
Timeline
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Keshawnna Myles

Goochland,VA

Summary

Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Goal-driven Sales Management professional bringing [Number]-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.

Overview

2
2
years of professional experience

Work History

Sales Associate Manager

Food Lion
Midlothian, VA
01.2021 - 11.2021
  • Conducted weekly training sessions for new sales associates.
  • Monitored daily performance of team members and provided feedback.
  • Created reports on customer service, sales activities, and inventory levels.
  • Supervised staff in the daily operations of the store.
  • Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
  • Negotiated contracts with vendors for product procurement and pricing.
  • Tracked customer orders to ensure timely delivery of goods and services.
  • Maintained accurate records of all sales transactions using a POS system.

Team Leader

Set Cleaning Services
Powhattan, VA
01.2021 - 08.2021
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.

Cashier

Walmart
Powhatan, VA
01.2020 - 12.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Goochland High School
Goochland, VA
04-2016

Skills

  • Social Media Marketing
  • Employee Terminations
  • Recruitment
  • Product Knowledge
  • Inbound and Outbound Calling
  • Data Entry
  • Appointment Scheduling

Timeline

Sales Associate Manager

Food Lion
01.2021 - 11.2021

Team Leader

Set Cleaning Services
01.2021 - 08.2021

Cashier

Walmart
01.2020 - 12.2020

High School Diploma -

Goochland High School
Keshawnna Myles