Summary
Overview
Work History
Education
Skills
Timeline
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Keshayous Harris

Indianapolis,IN

Summary

Proven leader and efficient problem-solver, I enhanced team productivity and customer satisfaction as both a Starbucks manager and a material handler by implementing strategic supply chain improvements and fostering a collaborative work environment. Skilled in inventory control and staff training, my approach significantly boosted operational efficiency. Demonstrates exceptional teamwork and material handling expertise, ensuring top-notch service delivery.

Overview

3
3
years of professional experience

Work History

GXO Logistics Material Handler

Lee Anderson
08.2024 - Current
  • Supported quality assurance initiatives by carefully inspecting incoming materials for defects or discrepancies before acceptance into inventory.
  • Facilitated accurate inventory counts for better stock control and order fulfillment accuracy.
  • Maintained a clean and safe work environment, adhering to all safety regulations and guidelines.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Participated in continuous improvement projects aimed at enhancing overall logistics performance metrics such as cycle times, throughput rates, and delivery accuracy rates.

Starbucks Manager

Laureen Host
12.2023 - Current
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities.

Kroger Employee (multiple Departments)

Marty Merz
11.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

U-Haul Store Clerk

Derek Brashear
06.2023 - 09.2023
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Participated in regular staff meetings to discuss challenges, successes, and opportunities for improvement within the store environment.
  • Managed returns and exchanges efficiently, resolving customer issues promptly while adhering to store policies.

Education

High School Diploma -

Brownsburg High School
Brownsburg, IN
06.2023

Skills

  • Order Picking
  • Shipping and receiving
  • Warehouse Operations
  • Packaging and Labeling
  • Material Handling Equipment
  • Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Team Leadership
  • Verbal and written communication
  • Staff Training and Development
  • Inventory control

Timeline

GXO Logistics Material Handler

Lee Anderson
08.2024 - Current

Starbucks Manager

Laureen Host
12.2023 - Current

U-Haul Store Clerk

Derek Brashear
06.2023 - 09.2023

Kroger Employee (multiple Departments)

Marty Merz
11.2021 - Current

High School Diploma -

Brownsburg High School

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Keshayous Harris