Diligent data professional with hands-on experience in data analysis and interpretation. Contributed to data-driven insights that improved operational efficiencies. Demonstrated analytical skills and proficiency in data visualization tools.
Overview
16
16
years of professional experience
Work History
FC Associate
Amazon
07.2023 - Current
Supported logistics and supply chain operations in a high-volume fulfillment center, specializing in data integrity and process improvement for outbound shipments. Ensured the accuracy and quality of package data throughout the shipping lifecycle.
Data Integrity & Problem Resolution: Utilized proprietary warehouse management systems (WMS) to diagnose and process damaged or misrouted packages, analyzing root causes of shipping errors to determine corrective actions.
Quality Assurance & Control: Performed systematic quality checks on all package dimensions, labels, and contents, ensuring adherence to data standards before shipment and reducing downstream errors.
Process Documentation & Compliance: Meticulously handled and processed customer data, enforcing strict data security protocols by securely destroying all materials containing personally identifiable information (PII).
Logistics Tracking & Systems: contributed to package tracking data using handheld RFID scanners, accurately updating shipment statuses in real-time within the logistics database to maintain the chain of custody.
E-Commerce Owner & Data Analyst
Etsy
01.2010 - 01.2024
Founded and operated a successful e-commerce jewelry store on Etsy Market. Leveraged analytics and market trend data to inform product development, SEO strategy, and marketing decisions, resulting in sustained growth and increased market reach.
Data-Driven Product Development: Analyzed Etsy's internal trend reports and search analytics to identify emerging market opportunities (e.g., trending keywords like 'charm bracelet'); utilized these insights to guide the design and launch of new products that met consumer demand.
Search Optimization & SEO: Conducted continuous keyword analysis to optimize product listings, titles, and tags, directly improving search ranking and organic viewer reach by aligning with high-traffic search terms.
Performance Analytics: Monitored and interpreted key performance metrics, including conversion rates, traffic sources, and sales data, to evaluate product performance and adjust business strategy in real-time.
Platform Adaptation: Maintained business agility by continuously adapting to numerous platform algorithm changes, evolving data reporting tools, and shifting e-commerce best practices over a decade.
Security Guard
Allied Universal
07.2022 - 01.2023
Ensured community safety through meticulous data collection, monitoring, and analysis. Served as the first line of defense by validating information, maintaining a secure database, and reporting critical incidents to management.
Data Management & Integrity: Developed and maintained a detailed Excel database of all visitor entries, capturing key data points including name, vehicle information, and destination to create a searchable log for security tracking and reporting.
Information Validation & Quality Control: Verified the accuracy of collected data by cross-referencing provided information with government-issued identification ensuring high data quality and reliability for audit purposes.
Anomaly Detection & Analysis: Monitored real-time activity to identify and document patterns of suspicious behavior; analyzed incidents to determine potential threats and composed detailed reports for law enforcement and HOA management.
Server
Cracker Barrel Old Country Store
11.2016 - 06.2022
Leveraged strong observational and analytical skills to enhance guest experience and drive sales in a high-volume environment. Developed a data-informed approach to service through daily interaction with POS systems and sales metrics.
POS System & Transaction Management: Operated a complex POS system as the primary interface for data, ensuring accuracy in order transactions, payment processing, and daily sales reporting.
Performance Optimization: Monitored table turnover rates and service flow to identify bottlenecks; adapted strategies to improve efficiency during critical rush periods.
Stakeholder Reporting: Addressed guest concerns by compiling a factual account of events, analyzing the root cause, and reporting findings to management to collaboratively develop solutions.
Education
Correlation One Data Analytics Certificate -
Correlation One
07.2025
Skills
Data visualization and presentations
Data cleaning
SQL
ETL processes
Tableau
Python programming
Data analysis
Report writing
Data storytelling
Data profiling
Data modeling
Analytical thinking
Languages
English
Native or Bilingual
Spanish
Elementary
Certification
Data Analytics Certification, Correlation One - July 2025