Keshia Ayala
Forest Park,IL
Summary
Compassionate Direct Support Professional with a proven track record at UCP Seguin of Greater Chicago, enhancing clients' quality of life through tailored care plans and effective crisis intervention. Known for strong teamwork and problem-solving skills, I foster independence and dignity while ensuring a safe, inclusive environment for individuals with disabilities.
Overview
9
9
years of professional experience
Work History
Direct Support Personnel
Ray Graham Association
Downers Grove
04.2022 - 02.2025
- Assisted clients in developing daily living skills through personalized training and support.
- Facilitated community integration by organizing social activities and outings for clients.
- Provided compassionate care and support, fostering a positive environment for clients.
- Monitored health conditions and reported changes to healthcare professionals promptly.
- Implemented behavior support strategies to enhance clients' emotional well-being.
- Documented client progress and incidents accurately for effective communication with the team.
- Supported clients in personal hygiene routines to promote independence and dignity.
- Coordinated transportation for clients to ensure access to community resources and services.
- Encouraged social interactions among clients to improve communication skills.
- Assisted in meal preparation, ensuring clients received nutritious and balanced diets.
- Maintained a clean and safe environment for clients, adhering to health standards.
Direct Support Professional
UCP Seguin Of Greater Chicago
Cicero, IL
01.2016 - 06.2018
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Education
High School Diploma -
Bremen High School
Midlothian, IL06.2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Timeline
Direct Support Personnel
Ray Graham Association
04.2022 - 02.2025
Direct Support Professional
UCP Seguin Of Greater Chicago
01.2016 - 06.2018
High School Diploma -
Bremen High School