Keshia Cox
Dewitt,AR
Summary
Dynamic insurance coordinator with proven expertise in processing claims and verifying policy information at Randall Hestir DDS, Inc. Adept at enhancing customer service and facilitating effective communication between clients and providers, ensuring seamless operations and client satisfaction. Skilled in insurance processes and committed to optimizing scheduling efficiency.
Overview
20
20
years of professional experience
Work History
Insurance Coordinator
Randall Hestir DDS, Inc
DeWitt, AR
04.2011 - Current
- Assisted in processing insurance claims and verifying policy information.
- Supported coordination of communication between clients and insurance providers.
- Maintained accurate records of client interactions and policy updates.
- Facilitated scheduling of appointments for claim assessments and consultations.
Front Desk Receptionist
Adams Fertilizer Equipment
DeWitt, AR
01.2006 - 03.2011
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Handled multi-line phone system, directing calls to appropriate departments efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointments and meetings for staff, optimizing scheduling efficiency.
Education
GED -
DeWitt Highschool
DeWitt, AR08-1986
Skills
- Insurance claims processing
- Insurance processes
- Insurance verification
- Customer service and assistance
Timeline
Insurance Coordinator
Randall Hestir DDS, Inc
04.2011 - Current
Front Desk Receptionist
Adams Fertilizer Equipment
01.2006 - 03.2011
GED -
DeWitt Highschool