Keshia Butts
Spring Valley,Ny
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Occupancy Specialist I -Affordable Housing
Winn Companies
01.2022 - 12.2023
- Assist with orienting new tenants around occupancy including, providing the new tenants with introduction letters regarding emergency contacts, rent collection procedures, and maintenance requests
- Assist residents or applicants of housing programs to achieve maximum residency
- Assess eligibility and collect required information, such as income and assets
- Organized a section 8 and tax credit property
- Assist with tenant move-outs and return security deposits to the specific tenant
- Responsible for compliance with U.S Housing, Fair Housing Laws and reasonable accommodations
- Determine who is eligible to receive affordable housing and helps eligible participants navigate the application process.
Front Desk/ BDC (Business Development Center) Online Rep
06.2018 - 03.2020
- Making outbound calls to bring in new leads and managing inbound calls from leads
- Pitching sales to customers to purchase cars
- Operated multi-line phone system assisting customers and vendors with questions and inquiries about inventory and services offered on site
- Handled cash deposits and sensitive documents with the utmost discretion
- Provided excellent customer service while scheduling appointments between potential customers and sales representatives
- Sell cars and build lasting relationships with customers for repeat business and networking opportunities.
Office Assistant I (Education Department)
Sing Sing Correctional Facility
03.2016 - 05.2018
- Assistant to the Education Advisor
- Overseeing clerical tasks such as sorting and sending mail
- Keeping an inventory of office supplies and ordering new materials as needed
- Assisted in the coordination of graduation ceremonies for the inmates
- Placed inmates in their proper classes according to their assessment results.
Office Assistant I (Personnel Department)
Sing Sing Correctional Facility
01.2014 - 03.2016
- Administered time and attendance for the correction officers and civilians
- File and sort medical documentation
- Organize FMLA forms, keeping track of FMLA hours
- Orchestrated worker’s comp claims
- Attended to the officers and civilians
- Assisted the Lieutenant Medical Officer with day-to-day duties.
Education
Bachelors in Behavioral Science -
Mercy University
Credits towards bachelors -
Southern Conn. State University
Skills
- Fair Housing Regulations
- Microsoft Office Suite
- Housing Quality Standards
- Affordable Housing Programs
Timeline
Occupancy Specialist I -Affordable Housing
Winn Companies
01.2022 - 12.2023
Front Desk/ BDC (Business Development Center) Online Rep
06.2018 - 03.2020
Office Assistant I (Education Department)
Sing Sing Correctional Facility
03.2016 - 05.2018
Office Assistant I (Personnel Department)
Sing Sing Correctional Facility
01.2014 - 03.2016
Bachelors in Behavioral Science -
Mercy University
Credits towards bachelors -
Southern Conn. State University
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