Keshia Duncan
Wilmington,Ohio
Summary
Friendly, resourceful, and reliable Cashier offering proficient customer service, restocking merchandise, accurate in cash and card transactions with a positive attitude. Bringing experience and product knowledge to exceed revenue goals, product upselling target items.
Overview
9
9
years of professional experience
Work History
Circle Drive-Thru Carry Out Cashier
Dan Patel
04.2015 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with decent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Upsold additional products and services to customers, increasing revenue.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Wilmington High School
Wilmington, OH05.2009
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Cleaning and sanitizing
Organizational abilities
Cash Register Operation
Order Taking
Basic Math Competence
Product restocking, product knowledge
Conflict Resolution
ID Verification
Drawer balancing
Art, Singing,
I took a year and a half of Graphic Design at Bradford in Columbus Ohio. 2 Years of acting/modeling classes at John Casablanca's in Columbus Ohio. 4 years of Chior in High School. Joined into several different Karaoke Compettions. I have designed many different characters for narritives that people have written.
Timeline
Circle Drive-Thru Carry Out Cashier
Dan Patel
04.2015 - Current
High School Diploma -
Wilmington High School
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