Summary
Overview
Work History
Education
Skills
Timeline
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Keshia Hill

Southaven,MS

Summary

Over 25+ years of experience in supply chain logistics, strategic operational planning and leadership that propels brand success and enables sustainable business growth. Savvy strategist across multiple business units spanning finance, business development, supply chain logistics, manufacturing, marketing, information technology, communications, human resources, consulting and project management. Proactive change leader who envisions and executes game-changing results, transforming business through empowerment, development and effective utilization of people, processes, technology and data. Managed P&L budgets up to 20+M annually. Galvanize, train and lead cohesive, high-performing teams of up to 15 direct reports and 1000+ indirect reports. Accomplished leader with extensive experience driving transformational change via an integrated program and change leadership approach that aligns strategy with execution, increases adoption, and builds internal change competency. Distribution, omni-channel, e-commerce, supply chain logistics, manufacturing, 3PL and start up operations all saw successful outcomes from recognized accomplishments.

Overview

28
28
years of professional experience

Work History

General Manager Fulfillment Operations/Manufacturer

FBN
Olive Branch, MS
04.2023 - Current
  • Report directly to Vice President of Operations
  • Chemical Fulfillment Operations and Manufacturing
  • Leverage leadership and maintain full oversight of multiple company facilities (Olive Branch, Ms., Joplin, Mo and Jackson, Ms.) South Region
  • Simultaneously standing up New/Flagship manufacturing chemical mixing production line in domicile location. First in company history. End to end operations working with manufacturers in China, port authorities, state side testing laboratories, company legal team, HR, EHS team, operations, state regulatory authorities. Standup plan of ROI predicted to land June 2024 exceeded expectations and yielded 140% returns in 1st quarter of go-live. Partnership with Finance team to forecast budget and growth potential of new production line for next 5 years. Approval granted to introduce 2nd production line in North region facility.
  • Spearhead a team of 3 operations managers, including 2+ planning managers, 3+ sales managers and 4 facilities, engineering, transportation and continuous improvement managers
  • Manage a $12M budget across all 3 facilities. Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Performed succession planning by introducing hiring criteria, training and performance evaluation for leadership positions, increasing productivity by 25%
  • Applied effective strategies and led the implementation of improved EBITDA levels across all facilities, growing EBITDA revenue by 25% in the first quarter.

Director of Strategy, Performance and Operations

Nike, Inc
Memphis, TN
06.2014 - 08.2022
  • Reported directly to GM of facility
  • Let a cross functional team of 5-10 operations managers, 20-35 area managers and upwards of 500-1500 employees
  • Spearheaded facility operations, including financial analysis of prelims and budgets, vendor sourcing, procurement and strategic planning
  • P&L 16M
  • Conducted staff trainings at all levels including operations and all support functions (Safety, Process Improvement Team, Transportation, Human Resource, Facilities and Maintenance
  • Developed and implemented marketing strategies and concepts that resulted in 35% revenue growth over 3 years
  • Reduced labor costs between 5%-15% during peak operations through innovation and process improvement initiatives
  • Sustainability Champion for 2.9M square foot facility (largest distribution center in North America)
  • Omni – Channel Facility which processed 6-10M units monthly
  • (Footwear, apparel, and equipment)
  • Led Start up for 2 digital e-commerce facilities (SD1 and IND1) Both facilities exceeded revenue growth YOY for the first 3 years since inception. End to end operations, facility, hiring, IT, WMS integration, SOP's, state regulatory compliance and inventory movement for go-live dates.
  • P&L SD1 - 8M
  • P&L INDY - 6M

Senior Manager

Office Depot Inc
Buford, GA
04.2011 - 06.2014
  • Collaborated with cross-functional team members to build and execute development plans
  • Maintained adequate staffing to meet objectives within budget
  • Developed and led process improvements to optimize operations and reduce costs.

Senior Manager

FedEx Express
Tampa, FL
02.1996 - 02.2009
  • End to end responsibility across 3 facilities with a 22M P&L combined
  • Reporting up to an offsite leader
  • Managed multiple locations – (Tampa - TPAR, Fort Myers - RSWR and Orlando - MCOR

Education

High School Diploma -

Hillcrest High School
Memphis, TN
05-1987

Skills

  • Strategic Planning and Analysis
  • Operations Management
  • New Business Development (Stand Up Operations)
  • Profit and Loss Management & Ownership
  • Organizational Development
  • Stakeholder Management
  • Human Resources
  • Financial Leadership
  • Talent Recruitment
  • Succession Planning
  • Regulatory Compliance
  • Industry Partnership Development
  • Business Growth
  • Change Management
  • Streamlining and Continuous Process Improvement
  • Facilities Management
  • Performance Management
  • Coaching and Mentoring
  • Lean & 5S principles
  • Safety, Quality, Service, Cost Mindset
  • Contract Negotiation
  • Brand Management
  • Solution Innovation
  • Annual Planning
  • Revenue Growth
  • Goal Setting
  • People and Culture
  • Cross-Functional Collaboration
  • Business Consulting
  • Policy Development

Timeline

General Manager Fulfillment Operations/Manufacturer

FBN
04.2023 - Current

Director of Strategy, Performance and Operations

Nike, Inc
06.2014 - 08.2022

Senior Manager

Office Depot Inc
04.2011 - 06.2014

Senior Manager

FedEx Express
02.1996 - 02.2009

High School Diploma -

Hillcrest High School

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Keshia Hill