Keshia Keller
Waupun,WI
Summary
Very detail-oriented Assistant Scan Coordinator with 10+ years of experience in retail and cash handling setting. Dedicated to pricing accuracy and making sure customers receive best pricing for products received. Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant Scan Coordinator
Piggly Wiggly Grocery Store
12.2022 - Current
- Performed random weekly audits to check pricing accuracy.
- Assisted marketing with pricing information for weekly advertisement.
- Reviewed weekly reports to determine sales performance and evaluate price changes.
- Changed price stickers and pricing signs to reflect store promotion changes.
- Built merchandise displays to showcase sale items.
- Monitored perishable items for weight and pricing issues.
- Entered new products and edited current products in computer system.
- Updated pricing in computer system for checkout accuracy.
- Filled in as cashier to provide breaks for regular cashiers.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Determined staffing needs, developing schedules to staff all shifts.
Service Desk Supervisor
Piggly Wiggly
03.2020 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions about pricing, or special orders being placed.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Handled customer inquiries and suggestions courteously and professionally.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Facilitated and logged store opening, closing, and shift changes.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
Deli Clerk
Festival Foods
06.2018 - 11.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Offered product samples to customers, generating additional sales through taste-testing.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated displays.
Education
High School Diploma -
Waupun Area Senior High School
Waupun05.2012
Skills
- Mathematics
- Inventory Pricing
- Price Auditing
- Merchandise Displays
- Computer proficiency
- Record keeping
- Detail-oriented
- Decision-making
- Critical thinking
- Problem-solving
- Multitasking abilities
- Organizational skills
Timeline
Assistant Scan Coordinator
Piggly Wiggly Grocery Store
12.2022 - Current
Service Desk Supervisor
Piggly Wiggly
03.2020 - Current
Deli Clerk
Festival Foods
06.2018 - 11.2019
High School Diploma -
Waupun Area Senior High School
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