Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keshia Latham

Tulare,OK

Summary

Driven and resourceful administrative professional with 7+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

8
8
years of professional experience

Work History

Scheduling Coordinator

HealthPRO Heritage
08.2018 - Current
  • Managed Complex Calendars
  • Worked with numerous markets including other states
  • Coordinated meetings and interviews within different time zones
  • Manage and confirm travel bookings and arrangements for RVP
  • Answer scheduling queries via email and phone
  • Document scheduling processes and keep thorough records
  • Perform other administrative tasks when required
  • Track company equipment and secure orders when inventory is low
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Lead employee retention and selection projects
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.

Finance Assistant

Margaritaville
07.2019 - 11.2022
  • Updating financial spreadsheets with daily transactions
  • Preparing balance sheets
  • Tracking and reconciling bank statements
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Process tax payments
  • Support monthly payroll (200 employees) and keep organized records
  • Record accounts payable and accounts receivable
  • Process invoices and follow up with clients, suppliers and partners as needed
  • Provide administrative support during budget preparation
  • Participate in quarterly and annual audits
  • Training & Supervised cash office employees
  • Creating and updating training SOP's for cash office
  • Reported financial data and updated financial records in ledgers and journals.
  • Input financial data and produced reports using Sage Intacct

Secretary II

Regional Medical Laboratory
12.2016 - 08.2017
  • Greet visitors and provide direction, answer inquiries, and create welcoming environment
  • Organize and maintain files and databases with integrity
  • Manage communication including emails and phone calls
  • Screen phone calls, redirect calls, and take messages Schedule appointments, meetings, and reservations as needed
  • Receive deliveries; sort and distribute incoming mail
  • Maintain and order office supplies Receive invoices and review for accuracy
  • Coordinate staff travel arrangements including transportation and accommodations
  • Managed filing system, entered data and completed other clerical tasks.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Performed research to collect and record industry data.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Customer Service Representative

Metlife Dental
10.2015 - 12.2016
  • Answering inbound calls regarding dental benefits and claims
  • Addressing issues regarding overpayments and/frequency limitations.

Education

Bachelor of Science - Legal Studies

Northeastern State University
Broken Arrow, OK
12.2020

Associate of Arts - Criminal Justice

Tulsa Community College
Tulsa, OK
12.2017

High School Diploma -

Sunshine High School
Newbern, AL
05.2005

Skills

  • Attention to Detail
  • Staff Management
  • Human Resources Understanding
  • Customer Relationship Management
  • Calendaring and Scheduling
  • Confidentiality Requirements
  • Research and Analysis
  • Leadership and Change Management
  • Accounts Payable and Accounts Receivable
  • Administration and Operations
  • Time Management Skills & Effect Multitasking
  • Critical Thinking
  • Verbal and Written Communication
  • Technical Support
  • Strategic Planning
  • Meeting Coordination and Support
  • Applicant Interviews
  • Handling Complaints & Enforce Policies
  • Operational Efficiency
  • Correspondence Management
  • Payroll Preparation and Processing
  • Yearly Reporting
  • Coaching and Training
  • Finance Operations: Bookkeeping & Record Reconciliation
  • Effective Project Planning, Tracking, & Completion
  • Microsoft Suite
  • Meeting Agendas and Minutes
  • Strong Problem Solver
  • Coordinate Travel Arrangements & Events
  • Executive Presentation Development & Support
  • Google Workplace
  • Negotiation

Timeline

Finance Assistant

Margaritaville
07.2019 - 11.2022

Scheduling Coordinator

HealthPRO Heritage
08.2018 - Current

Secretary II

Regional Medical Laboratory
12.2016 - 08.2017

Customer Service Representative

Metlife Dental
10.2015 - 12.2016

Bachelor of Science - Legal Studies

Northeastern State University

Associate of Arts - Criminal Justice

Tulsa Community College

High School Diploma -

Sunshine High School

Similar Profiles

CREATE PROFILE
Keshia Latham