Keshia Dittrick

Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders. Assisted in helping quality department with vendor and field returns. Performed weekly audits. Work daily with plant controller on spend. Ensured accuracy of purchase orders, minimizing errors and delays in deliveries. Assisted in developing standard operating procedures for the purchasing department aimed at improving overall productivity. Worked with scheduling department to ensure parts are in stock/expedite parts to ensure accurate dates for customer orders.

Help and assist with daily preparations of meals for large groups. Cover daily job responsibilities given by management. Follow food guidelines while handling and preparing food. Provide friendly service to those we serve. Job requires the ability to work well independently as well as part of a small group.

Manage daily job sheet picking and processing orders received. Job required excellent time management skills in order to complete/process orders in a timely manner.

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Daily duties included opening/closing cash drawer, greeting the public in a friendly/professional manner. Trouble shooting billing and service issues and questions. Restocking of merchandise, appointment scheduling, accepting inbound phone calls. Working closely with other team members to ensure customers received the best service possible. I also served as training for new hires.

Improved food safety standards by consistently maintaining a clean and organized workspace. Kept surfaces, tools and equipment clean and sanitized. Responsible for daily meals for units.