KESHIA PRIMO
Macomb,MI
Summary
Versatile & hardworking Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing multiple concurrent tasks and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
years of professional experience
Work History
Licensed Realtor
Brigolin Real Estate
09.2020 - Current
- Closed over 1 million in real estate sales
- Managed preparation and analysis of contractual agreements with focus on attention to detail and adherence to timelines, ensuring successful contract closures for clientele, loan officers, and title companies
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Produced CMA reports, & maintained customer satisfaction with forward-thinking strategies focused on addressing potential issues and assisting clients in making informed decisions
- Conducted thorough evaluations of clients' desires and economic capabilities, tailoring appropriate solutions to accommodate their buying or selling needs and preferences
- Facilitated intermediate negotiation processes and offered expert consultations on market conditions, pricing, mortgages, legal requirements, and new build construction, ensuring transparent and equitable experience for clients
- Collaborated with appraisers, escrow companies, lenders, and home inspectors, coordinating all aspects of real estate process to achieve seamless and successful transactions.
Data Entry (2 Month Contract)
IRI Consultants
08.2023 - 10.2023
- Responsible for recording, organizing, and sorting feedback data from multiple Union events held by IRI Consultants
- Sorted documents and maintained organized cloud filing process.
- Completed data entry tasks with accuracy and efficiency.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified accuracy of data entered into system to produce error-free reports
Property Manager
Brigolin Real Estate
06.2021 - Current
- Successfully procured rental properties that will generate 6% Return on Investment (ROI) and annual rental income of $34,000
- Managed and processed original leases and renewal documents in digital and hardcopy format for property management office
- Efficiently managed entire service or special project scope, from material ordering to client invoicing and field team or subcontractor scheduling, ensuring smooth project execution and delivery
- Facilitate seamless communication among all property stakeholders, including Service Technician, Client, and other key investors, through ongoing updates and progress meetings
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Executive Assistant
Professional Athlete
06.2021 - 06.2023
- Managed & updated client's calendars, by scheduling meetings, appointments and coordinating travel arrangements to optimize time
- Handled confidential and sensitive information with discretion and tact.
- Skillfully coordinated quarterly financial audits, meticulously reviewing budgets and financial plans
- Conducted comprehensive evaluations of business team performance, offering regular feedback and actionable insights to drive continuous improvement and enhance overall team productivity
- Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
- Handled logistics for catering and event planning with business team and agent
- Filed contracts and organized computer-based information.
Mortgage Loan Closer Manager
Prosperity Home Mortgage
01.2021 - 07.2021
- Expertly addressed complex file issues, utilizing them as valuable learning opportunities to train and empower team members effectively.
- Established strong relationships with brokers, ensuring adherence to service level agreements and facilitating efficient communication for seamless project execution
- Demonstrated exceptional organizational skills and attention to detail, ensuring compliance with all conditions and regulatory requirements, surpassing commitment of handling 30 loans per day
- Pleasantly answered questions from clients, typically returning calls within 2 hours.
- Reviewed mortgage documents for accuracy, which included title abstract and insurance forms
- Prepared all paperwork for loan package and arranged final closing meeting.
Closer/Underwriter
United Wholesale
08.2019 - 01.2021
- Managed over 30 Title Agent & Broker calls daily
- Calculated, reviewed and corrected errors on interest, principal and closing costs
- Affirmed loan document accuracy to protect lenders from potential fraud
- Maintain comprehensive understanding of loan product guidelines and industry regulations, actively contributing to t prevention, detection, and resolution of potential fraud
- Reviewed title, insurance and flood zone certifications to meet closing standards for each property
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs
- Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents
- Maintained checklists of required documentation and open issues affecting closings
- Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues.
Education
Certificate: Project Management -
Google
Remote09.2023
Bachelor of Arts - Communications
Southern Connecticut State University
New Haven, CT04.2014
Skills
- Conflict Resolution
- Documentation and reporting
- Proficient in Microsoft Office & Google Suite
- Schedule & Travel Coordination
- Teamwork and Collaboration
- Excellent Communication
- Analytical and Critical Thinking
- Data Entry
- Sales Expertise
- Process Improvement
- Organization
Timeline
Data Entry (2 Month Contract)
IRI Consultants
08.2023 - 10.2023
Property Manager
Brigolin Real Estate
06.2021 - Current
Executive Assistant
Professional Athlete
06.2021 - 06.2023
Mortgage Loan Closer Manager
Prosperity Home Mortgage
01.2021 - 07.2021
Licensed Realtor
Brigolin Real Estate
09.2020 - Current
Closer/Underwriter
United Wholesale
08.2019 - 01.2021
Certificate: Project Management -
Google
Bachelor of Arts - Communications
Southern Connecticut State University
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