Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keshia Taylor

DECATUR,GA

Summary

Efficient worker seeking to utilize strong organizational and communication skills in fast-paced warehouse environment. Trainable with good understanding of management software and inventory checks. Possessing solid work ethic and eager to take on additional responsibilities.

Overview

12
12
years of professional experience

Work History

Quality Assurance Analyst

Clorox Co. Distribution Center
07.2019 - Current
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
  • Fixed identified issues to improve workflows.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations.
  • Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
  • Reviewed standard product applications to identify part characteristics relevant to real-world applications in preparation for test design.
  • Input test results to relational database management software for use in metadata compilation and study and consultation in future test design.
  • Conducted in-the-line testing and evaluated resulting measurements to identify variances in output using current production methods and compare against application-specific tolerances.
  • Documented current production methods to identify points of limitation to target for quantification through testing procedures.
  • Maintained detailed documentation of test procedures, results, and bug reports for reference during project lifecycle.
  • Assisted in the implementation of Agile methodologies within the QA team, increasing efficiency and adaptability in a fast-paced environment.
  • Identified critical software bugs, escalating issues to developers for swift resolution.

Warehouse Supervisor

QuikTrip Distribution
11.2011 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Oversaw daily operations and shipping and handling processes.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained high levels of accuracy in daily operations.
  • Adapted quickly to changes in industry trends, consistently updating best practices for warehouse operations accordingly.
  • Streamlined order fulfillment processes, resulting in faster turnaround times for customers.
  • Developed strong relationships with vendors, ensuring timely deliveries and optimal pricing for supplies.
  • Maintained service quality by establishing and enforcing organization standards.

Warehouse Forklift Operator/Loading Dock Supervisor

FedEx Express
04.2014 - 02.2021
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded materials and goods at designated locations for best project availability.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
  • Packed items into appropriate containers for shipment.
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
  • Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
  • Managed and motivated employees to be productive and engaged in work.

Education

Bachelor of Science - Information Technology

Western Governors University
Salt Lake City, UT
05.2025

Skills

  • Quality Assurance
  • Quality processes
  • Data Analysis
  • Mentoring and training
  • Warehouse Operations
  • Warehouse Organization
  • Loading and unloading
  • Warehouse Safety
  • Shipping and receiving

Timeline

Quality Assurance Analyst

Clorox Co. Distribution Center
07.2019 - Current

Warehouse Forklift Operator/Loading Dock Supervisor

FedEx Express
04.2014 - 02.2021

Warehouse Supervisor

QuikTrip Distribution
11.2011 - Current

Bachelor of Science - Information Technology

Western Governors University

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Keshia Taylor