Keshia S. Tyson
Stericycle Communication Solutions
Chicago,IL
6
years of professional experience
A professional looking to establish a permanent position, so I can build my experiences and also utilize my skills to assist my employer in reaching any company goals. Willingness to learn and gain real-world knowledge to aid in making a career path decision.
Work History
Client Service Representative
7 Months- Provide administrative support to account members
- Update client and business Information
- Process payments
- Switchboard Connection
- Fax, scan and email confidential information
- Schedule appointments and events
Data Entry Processor
6 Months- Process bank documents
- Update Customer information
- Encrypt personal I.d. data into system
- Email Customers trustee information
- Identify Potential Claims and Errors
- Responsible for balancing bank information
Tracking Agent/ Receptionist/Dispatcher
1 Year- Answer incoming calls
- Greet Clients and New Customers
- Use Tracking System to locate Shipments
- Process emails for updated business inquires
- General office duties
- Maintain logs and company policies
- Create BOL for accounts
- Dispatch Orders and Shipments
800 Line Operator
3 Years 10 Months- Answer incoming calls
- Transfer calls
- Check and process messages
- Process Personal Identifiable Information ,documents and mail in a timely manner
Prompting Interviewer/ Directory
3 Years 10 Months- Make calls to establishments in a timely manner
- Direct individuals to destination, complete files, and records
- Fax documents
- Organize documents
- Greet Guest
Education
Bachelors Degree of Arts - Advertising
High School Diploma
Skills
Microsoft Office: (Word
Excel
and Power Point)
Customer service
Conducting money and card transactions
Operating general office equipment
Inventory Control
Data Entry
Bill of Lading (BOL)
Timeline
Client Service Representative
Stericycle Communication Solutions
05.2018 - 12.2018Read More
Data Entry Processor
Robert Half Staffing Agency - Bank Of America
10.2017 - 04.2018Read More
Tracking Agent/ Receptionist/Dispatcher
Focus Logistic Transportation
09.2016 - 09.2017Read More
800 Line Operator
National Immunization Study/ NORC @ U.I.C
08.2012 - 06.2016Read More
Prompting Interviewer/ Directory
National Immunization Study/ NORC @ U.I.C
08.2012 - 06.2016Read More
Michelle Clark High School
High School Diploma
Read More
Southern New Hampshire University (Online)
Bachelors Degree of Arts from Advertising
Read More