Keshonn Neely
Buffalo
Summary
Detail-oriented Security Site Supervisor experienced in managing security operations and leading teams. Enhanced safety through effective access control, CCTV monitoring, and risk management strategies, ensuring rapid incident response. Committed to optimizing security processes and creating a secure environment.
Overview
8
8
years of professional experience
Work History
Security Guard
Wieland Copper Products
Buffalo
07.2025 - Current
- Monitored premises to ensure safety and security at all times.
- Conducted regular patrols to detect and mitigate potential hazards or intrusions.
- Managed access control for visitors and employees entering the facility.
- Responded promptly to alarms and incidents, following established protocols.
- Collaborated with law enforcement during investigations and emergency situations.
- Prepared comprehensive reports on security incidents and daily activities to enhance operational awareness.
- Maintained surveillance equipment and ensured proper functionality at all times.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Observed surveillance cameras for any suspicious activity or intruders.
- Investigated suspicious activity and communicated findings to management for informed decision-making.
IDEMIA Enrollment Agent
Trace Assets Protection Services
Buffalo
11.2024 - Current
- Verified applicant information and documents to ensure accuracy and compliance.
- Guid applicants through enrollment process and maintain strict data security protocols.
- Facilitated the collection of biometric data for services including TSA PreCheck, TWIC, and HAZMAT.
- Managed daily operations of enrollment process including verifying applications, collecting fees, and processing paperwork.
- Provided excellent customer service by responding promptly to inquiries and resolving any issues quickly.
- Assisted customers in completing necessary forms for enrollment in programs or services.
- Oversaw daily enrollment operations, verifying applications, collecting fees, and processing paperwork to facilitate smooth enrollment.
- Interacted with customers to assess needs, resolve issues, and provide product information.
Sales Associate
7 Eleven Store
Buffalo
07.2024 - 07.2025
- Guided customers in product selection and addressed inquiries, enhancing overall shopping experience.
- Coordinated inventory management and restocked shelves, ensuring optimal product availability.
- Operated cash register efficiently, handling transactions and processing payments accurately.
- Maintained cleanliness and organization of store areas to promote a welcoming environment.
- Partnered with team members to meet daily sales targets and elevate service quality.
- Trained new associates on store policies, customer service techniques, and product knowledge.
- Resolved customer complaints promptly to maintain satisfaction and loyalty within the community.
Security Guard
Mueller Security
Buffalo
02.2025 - 06.2025
- Monitored hospital premises to ensure safety and security for patients and staff.
- Conducted regular patrols of hospital facilities to deter unauthorized access.
- Conducted regular patrols of hospital facilities, deterring unauthorized access and enhancing overall security.
- Performed routine patrols throughout the facility grounds or parking lots.
- Managed visitor access by verifying credentials and issuing passes.
- Maintained accurate records of incidents and observations, supporting effective response to security measures.
- Enforced hospital policies and procedures, fostering a safe environment for patients, staff, and visitors.
- Escorted staff, patients, and visitors for safety and security.
- Assisted in resolving conflicts between patients or visitors.
- Provided first aid treatment in response to medical emergencies.
Security Site Supervisor
Vista Security Group
Buffalo
01.2023 - 04.2024
- Ensured safety protocols were followed in the workplace.
- Assist tenants of the building and guests of the hotel.
- Oversaw team of 6 security guards during 24/7 operations and trained new personnel.
- Coordinated staffing coverage for unexpected call-offs or emergencies.
- Escort contractors throughout the building.
Security Specialist
Target
Buffalo
08.2023 - 03.2024
- De-escalated situations that occurred in the hotel and law firm.
- Led security operations across two facilities, managing eight guards while implementing comprehensive access control and emergency response protocols.
- Streamlined contractor access protocols and enhanced tenant safety through strategic patrol scheduling and rapid incident response coordination.
- Scheduled guard shifts for two buildings to ensure continuous coverage.
- Enhanced facility safety through proactive monitoring, incident prevention, and swift response to security breaches while ensuring tenant satisfaction.
- Maintained facility security protocols and enforced safety regulations while managing access control for a high-traffic medical clinic, specializing in conflict resolution.
- De-escalated conflicts in hotel and law firm, ensuring a safe environment for guests and staff.
- Ensure a strict policy of no smoking or loitering around the property due to the drug-free zone/environment of the clinic.
- Assure a strict policy of no smoking or loitering around the property due to the drug-free zone/environment of the clinic.
Security Site Supervisor
Allied Universal
Buffalo
04.2018 - 01.2023
- Managed security operations for two buildings with eight guards.
- Monitored security cameras and escorted trespassers off property, maintaining safety protocols.
- Facilitated assistance for building tenants and staff.
- Served as receptionist, monitoring cameras and escorting trespassers off property and out of parking ramp.
Security Guard
Alba de Vida
Buffalo
03.2022 - 09.2022
- Maintained safe environment for clients entering clinic.
- Ensured clients adhered to procedures upon entering building for appointments.
- Conducted security checks of lights, cameras, and doors in the building to verify they were secured and locked after hours.
- De-escalate situations that occur between clients.
Education
HIGH SCHOOL DIPLOMA -
WNY Maritime Charter
Buffalo, New YorkSkills
- Security Operations
- Incident Response
- Emergency Response
- Emergency Preparedness
- Threat Detection
- Patrol Procedures
- Access management
- Incident Management
- Risk Management
- Safety procedures
- Team Leadership
- Problem Solving
- Conflict Resolution
- Public Interaction
- Client relations
- Communication
- Emergency response
Timeline
Security Guard
Wieland Copper Products
07.2025 - Current
Security Guard
Mueller Security
02.2025 - 06.2025
IDEMIA Enrollment Agent
Trace Assets Protection Services
11.2024 - Current
Sales Associate
7 Eleven Store
07.2024 - 07.2025
Security Specialist
Target
08.2023 - 03.2024
Security Site Supervisor
Vista Security Group
01.2023 - 04.2024
Security Guard
Alba de Vida
03.2022 - 09.2022
Security Site Supervisor
Allied Universal
04.2018 - 01.2023
HIGH SCHOOL DIPLOMA -
WNY Maritime Charter