Kesia R Newbrough
Chagrin Falls,OH
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Foundation Coordinator, Grants/Nonprofit Sales
Indian River Community Foundation
09.2008 - 04.2010
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Participated in start-up program in community to include software implementation and education.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with nonprofits and family foundations to ensure seamless and informed contributions.
- Gathered, organized and input information into digital database.
Corporate Trainer Assistant
InfoCision Management Corporation
04.2005 - 06.2006
- Established and maintained quality control standards.
- Filed, organized and archived training materials to support future training sessions.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Developed assessment surveys, feedback and monitoring systems to drive analysis for training program reporting.
- Wrote training manuals for new employees and all positions according to strict company guidelines and protocols.
- Analyzed and evaluated training effectiveness and program outcomes.
Administrative Assistant/Publications Coordinator
Becky Dorner & Associates
10.1999 - 05.2005
- Assisted new employees with new-hire paperwork and reviewed for completeness.
- Provided direct administrative support to owner of company.
- Created and maintained all national publications that were for sale.
- Maintained PowerPoint presentations for national consultant speaking engagements.
- Facilitated research and input from national nutritional supplier companies for updated publication.
- Scheduled all consulting dietitians for on-site engagements.
Education
Some College (No Degree) -
University of Akron
Akron, OHSocial Work
Indian River State College
Ft. Pierce, FLSkills
Logistics Coordination
Donor Relations
Meeting Coordination and Support
Customer Service Management
Research and Analysis
Handling Complaints
Event Logistics
Foundation Systems
Volunteer Services
2014-2016 CASA/GAL of Summit County
2011-2012 Hospice VNA of the Treasure Coast
2008-2010 Ohio Reads
Timeline
Foundation Coordinator, Grants/Nonprofit Sales
Indian River Community Foundation
09.2008 - 04.2010
Corporate Trainer Assistant
InfoCision Management Corporation
04.2005 - 06.2006
Administrative Assistant/Publications Coordinator
Becky Dorner & Associates
10.1999 - 05.2005
Some College (No Degree) -
University of Akron
Social Work
Indian River State College
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