Kesley Alspaugh
Lancaster,OH
Summary
Experienced in the fast-paced retail industry, friendly and customer-oriented Sales and Fitting Room Associate with a strong proficiency in managing all aspects of apparel sales and providing exceptional customer service. Skilled in meeting diverse shopper needs, multitasking effectively, thriving in dynamic environments, and excelling as a team player.
Knowledgeable Material Coordinator bringing 5 years of related experience. Keeps materials moving quickly and accurately to meet project supply needs. Highly organized and forward-thinking with detail-oriented approach and good multitasking skills.
Experienced in overseeing receiving, staging, storage and order preparation activities in fast-paced warehouse environments. Skilled at collaborating with project managers, maintaining records and completing inventory counts. Good understanding of safety, equipment operation and documentation requirements.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with inventory management, ensuring accurate and efficient stock levels. Utilizes vendor relationships to streamline procurement and minimize disruptions. Track record of enhancing supply chain efficiency through strategic coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Materials Coordinator
Amsted Rail Industries
10.2019 - Current
- Materials coordinator in the receiving and storeroom department
- Unloading and loading trucks with a forklift, inventory on parts, receiving/filing paperwork for freight/work orders, cleaning up/organizing the storeroom and office
- Communicating with vendors on orders via telephone and email
- Doing inspections on raw materials
- Proficient on MS office
- Utilize outlook and Excel everyday in order to communicate with vendors and associates within and outside the company
- Using excel in order to access files for inventory and logging information
- Using SAP in order to receive paperwork, lookup parts, and charge out inventory etc
Fitting Room, Apparel, Jewelry, & Dept. Manager
Walmart
05.2015 - 10.2019
- Greeted incoming customers and assisted them promptly.
- Retrieved alternate items and sizes on request
- Listened to customer needs and preferences to provide accurate advice
- Worked flexible schedule to accommodate changing customer levels
- Organized items in visually appealing manner
- Answered incoming telephone calls with professional and knowledgeable responses
- Set aside on-hold reservations
- Provided expert product and service information
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
- Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Boosted sales with strategic merchandising, appealing visual displays, and targeted promotions.
- Managed vendor relationships to ensure timely delivery of merchandise while minimizing the impact of any potential supply chain disruptions.
- Created a welcoming atmosphere for customers through professional store presentation and exceptional customer assistance.
- Maintained a secure environment, implementing loss prevention measures to reduce shrinkage rates.
Education
Amanda Clearcreek
Amanda, OH05.2015
Skills
- Microsoft Office
- Freight Experience
- Load & Unload
- Shipping & Receiving
- Forklift
- SAP
- Word
- Excel
- Inventory counts
- Documentation skills
- Shipping coordination
- Warehouse operations
- Safety awareness
- Equipment operation
- Shipment preparation
- Production support
- Receiving coordination
- Communication
- Stock control
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Shipping and receiving
- Active listening
- Effective communication
- Adaptability and flexibility
- Outlook
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
I've successfully have started my own little art business, bought my own house, and new car. My own personal accomplishment.
Job wise, I've gone from a fitting room attendant to a department manager.
I was brave enough to quit my retail job and move to a warehouse environment. Learning how to unload and load trucks with a forklift, learn SAP, and become great friends with my coworkers. It was a lot of new stuff to learn at once but I gave it my all and became the materials coordinator who had the most seniority and knowledge and contine to learn more everyday.
Certification
Forklift certification
Graduated from the Walmart academy to be a department manager.
Timeline
Materials Coordinator
Amsted Rail Industries
10.2019 - Current
Fitting Room, Apparel, Jewelry, & Dept. Manager
Walmart
05.2015 - 10.2019
Amanda Clearcreek
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