Kessa Blumenshine
Boise,ID
Summary
Accomplished individual offering extensive experience in all facets of office management. Including customer service, accounts payable, accounts receivable, payroll and financial reporting.
Skilled and ready to take on new challenges with organization that appreciates attention to detail and commitment to excellence. Offers experience in cash handling and team leadership. Considered honest, hardworking and customer-focused.
Overview
18
18
years of professional experience
Work History
Patient Access Specialist- Surgery Scheduling
St Luke's Hospital and Medical Center
Boise, ID
11.2024 - Current
- Collaborated with clinical and administrative staff to meet patient needs.
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
- Collaborated with clinical staff to ensure timely processing of orders for tests, treatments and procedures.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Coordinated scheduling of appointments across multiple departments to optimize patient care.
Office Manager
Oakview Group
Nampa, ID
11.2022 - 05.2024
- Assisted in recruiting, onboarding and training new employees.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Senior Supervisor
Sodexo At Ford Idaho Center & Nampa Civic Center
Nampa, ID
02.2017 - 11.2022
- In charge of cash room concessions and catering for all events at large venue. Processed deposits and report revenue to corporate offices.
- Interacted with non-profit groups, sub-contractors and customers at various events, including concerts, trade shows, sporting events, seminars and workshops.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Strengthened operational efficiencies and trace ability, developing organizational filing systems for confidential client records and reports.
- Gathered and organized accounts payable and accounts receivables to send to district office for processing.
- Process payroll for approx. 90 employee location. Including disbursement of gratuities and credit card tips from events at venue.
Catering Manager
Sodexo At Nampa Civic Center
Nampa, ID
09.2007 - 10.2015
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Managed day-to-day operations, including supervision and assignment delegation for 25-member team.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
- Managed and collaborated with servers and staff members and effectively fostered team-oriented environment.
Education
Advertising
Rocky Mountain College of Art And Design
Denver, COSkills
- Staff leadership
- Organizing and prioritizing
- Record keeping and bookkeeping
- Excellent communication skills
- Safe and vault operation
- Currency and coin counter
- Team leadership
- Detail-oriented
Timeline
Patient Access Specialist- Surgery Scheduling
St Luke's Hospital and Medical Center
11.2024 - Current
Office Manager
Oakview Group
11.2022 - 05.2024
Senior Supervisor
Sodexo At Ford Idaho Center & Nampa Civic Center
02.2017 - 11.2022
Catering Manager
Sodexo At Nampa Civic Center
09.2007 - 10.2015
Advertising
Rocky Mountain College of Art And Design