Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

KESSA LAYTON

Gilbert,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and mastering new skills. Eager to contribute to a dynamic team. Offering excellent customer service and retail experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Farm Intern

Falfa Farms
Eloy, AZ
01.2011 - 05.2025
  • I grew up farming with my family.
  • My family is seventh-generation farmers in Arizona.
  • I started going to the farm from the time I was a toddler.
  • I was given small tasks as a child, and I was given greater tasks the older I got.
  • I accomplished whatever task my dad asked me to help with.
  • I loved being around every aspect of the farm. I learned how a business runs from the ground up.
  • I was able to watch the process of planting, growing, harvesting, and selling crops.
  • Horse care: providing proper nutrition, regular exercise, maintaining their health, and ensuring a safe and comfortable environment for my horses. This involves feeding, watering, cleaning, and grooming, as well as regular veterinary care and hoof care.
  • More than anything, I have an appreciation for hard work.

Retail and Customer Service

PetSmart
Gilbert, AZ
07.2024 - 03.2025
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Promoted and upsold pet products and services, contributing to increased sales.
  • Processed transactions accurately and efficiently at the register.
  • Addressed customer inquiries and resolved complaints professionally, enhancing customer satisfaction.
  • Collaborated with team members to maintain a clean, organized store environment.
  • Educated pet owners on proper pet care practices and product selection.
  • Helped organize and restock inventory, ensuring product availability.

Education

High School Diploma -

American Leadership Academy Gilbert North
Gilbert, Arizona
05-2024

License in Esthetician and Cosmetology - Skin Care, Cosmetology And Waxing

Studio Academy of Beauty
Chandler, AZ

Skills

  • Time management
  • Communication skills
  • Team building
  • Customer service
  • Strong work ethic
  • Licensed in esthetics and cosmetology
  • On a dance team for seven years - Demonstrated commitment, discipline, and teamwork
  • Hawkette at Highland High School and Pommy at American Leadership Academy
  • Recipient of the 'Yes' Award, recognized for always taking initiative and accepting challenges from coaches

Affiliations

  • Competitive Dance Team for seven years
  • Gymnastics for two years
  • Arts and Crafts
  • Music
  • Makeup and Skincare

Accomplishments

I received the Friendship Award for being inclusive to my classmates.

I recieved the Top First Award at KAR dance competition.

I received the "YES" award for always saying yes to my coach when she asked me to do tasks or whatever she asked me to do.

Certification

  • Esthetician and Cosmetology License from Studio Academy of Beauty

Timeline

Retail and Customer Service

PetSmart
07.2024 - 03.2025

Farm Intern

Falfa Farms
01.2011 - 05.2025

High School Diploma -

American Leadership Academy Gilbert North

License in Esthetician and Cosmetology - Skin Care, Cosmetology And Waxing

Studio Academy of Beauty

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