Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Kessy Valeus

401 W Sylvania Ave Neptune City ,NJ

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Digicel
Haiti
02.2023 - 07.2024
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Call Center Agent

Digicel
Haïti
10.2017 - 01.2022
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Cross-trained and backed up other customer service managers.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

Cashier

Bon Voyage Food&Drinks
Haiti
07.2013 - 01.2015

Education

High School Degree -

College Ruben Leconte
Haiti

HHA

Zoe Home Healthcare Services LLC
Neptune City, NJ
02.2024

Skills

  • Teamwork
  • Adaptability
  • Flexibility
  • Empathy

Languages

Créole
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
English
Elementary

Timeline

Customer Service Representative

Digicel
02.2023 - 07.2024

Call Center Agent

Digicel
10.2017 - 01.2022

Cashier

Bon Voyage Food&Drinks
07.2013 - 01.2015

High School Degree -

College Ruben Leconte

HHA

Zoe Home Healthcare Services LLC
Kessy Valeus