Ketcy Raymond
kansas city,MO
Summary
Proven Housekeeping Room Attendant with a track record of enhancing guest satisfaction at Embassy Suites through meticulous cleaning and guest relations. Skilled in vacuuming, sweeping, and effective waste disposal, I raised cleanliness standards by inspecting work for quality assurance, demonstrating exceptional teamwork and communication.
Professional with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.
Overview
7
7
years of professional experience
Work History
Housekeeping Room Attendant
Embassy Suites
07.2020 - 10.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
Housekeeping and Laundry Attendant
Marriott Hotel
03.2017 - 01.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
High School Diploma -
Chuuk High School
Chuuk State05-2007
Skills
- Cleaning bathrooms
- Guest Relations
- Vacuuming and sweeping
- Dusting furniture
- Mopping floors
- Waste disposal
- Sorting and washing laundry
Timeline
Housekeeping Room Attendant
Embassy Suites
07.2020 - 10.2023
Housekeeping and Laundry Attendant
Marriott Hotel
03.2017 - 01.2019
High School Diploma -
Chuuk High School
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