Ketevan Mushkudiani
Frisco,TX
Summary
Experienced Systems Analyst with expertise in systems optimization, project management, and client solutions, driving system efficiencies and process improvements.
Overview
17
17
years of professional experience
1
1
Certification
Work History
International Business Consultant
TBC Bank
Tbilisi, Georgia
11.2024 - Current
- Enhanced client satisfaction scores by 25%.
- Streamlined processes saving $200K annually.
- Developed international market entry strategies to enhance competitiveness and profitability.
- Analyzed global economic trends to inform strategic business decisions and risk management.
- Conducted in-depth market research to identify growth opportunities in emerging markets.
- Mentored junior consultants on best practices for client engagement and solution development.
- Led workshops on international regulatory compliance, enhancing understanding across teams.
- Streamlined project management processes, improving efficiency in delivering consulting solutions.
- Cultivated relationships with key clients, increasing customer loyalty and satisfaction through tailored services.
- Developed strong relationships with stakeholders, fostering collaboration between diverse teams across borders.
- Increased revenue by developing and implementing customized strategies for clients'' international expansion.
- Managed projects efficiently to deliver results on time and within budget, exceeding client expectations.
- Expanded client base by identifying and targeting new markets for international business opportunities.
- Negotiated contracts and agreements, ensuring favorable terms for clients in cross-border transactions.
- Provided expert guidance on legal, regulatory, and compliance matters related to international business activities.
- Conducted comprehensive market research to identify trends, assess risks, and inform strategic decisionmaking.
- Improved client satisfaction with tailored solutions addressing their unique challenges in global markets.
- Collaborated with internal teams to develop innovative solutions for complex problems faced by clients entering new markets.
- Evaluated current processes to develop improvement plans.
- Gathered, documented, and modeled data to assess business trends.
- Produced detailed and relevant reports for use in making business decisions.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
Financial Systems Analyst
US Embassy Tbilisi
Georgia, Tbilisi
08.2009 - 07.2024
- Boosted system efficiency by 30% using analytics.
- Led a team to integrate new software systems.
- Reduced project costs by 20% through optimization.
- Analyzed financial data to identify discrepancies and ensure compliance with regulations
- Collaborated with cross-functional teams to streamline financial reporting processes
- Assisted in the implementation of new financial systems and software tools
- Developed training materials for end-users on financial system functionalities
- Supported budgeting and forecasting processes through data analysis and reporting
- Analyzed large datasets using advanced Excel functions to identify trends and anomalies in financial data.
- Streamlined budgeting and forecasting processes for increased efficiency and reduced errors.
- Managed multiple projects simultaneously while adhering to strict deadlines and maintaining high-quality deliverables.
- Improved financial reporting accuracy by implementing new data validation processes.
- Prepared comprehensive documentation outlining system functionality, features, and usage guidelines for reference by finance team members.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated with upper management to drive strategy and implement new processes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Offered input for complex documents to support client-ready final versions.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
Education
Bachelor of Science - Banking And Finance
Banking And Finance Institute
Tbilisi, Georgia06.1998
Skills
- System Analysis
- Process Optimization
- Project Management
- Technical Documentation
- Software Integration
- Data Analytics
- Client Consultation
- Problem Solving
Certification
- Customer Service, US Embassy
- Team Building and Team Dynamics, US Department of State.
- Communication, US Department of State.
- Management and Development, US Department of State.
- Supervisory Skills, US Department of State.
- Supervisory and Management Skills - Beyond the Basics, US Department of State.
- Crisis Management Overview, US Department of State.
- Advanced Protection and Security Techniques, US Department of State.
- Protecting Personally Identifiable Information, US Department of State.
Languages
English
Professional Working
Russian
Professional Working
Timeline
International Business Consultant
TBC Bank
11.2024 - Current
Financial Systems Analyst
US Embassy Tbilisi
08.2009 - 07.2024
Bachelor of Science - Banking And Finance
Banking And Finance Institute