Summary
Overview
Work History
Education
Skills
Affiliations
Awards
Accomplishments
Languages
Timeline
Generic

Ketlyn ZALLIO Flauzino

Worcester,MA

Summary

Dedicated high school student with a multicultural background, combining Brazilian and Italian heritage, with a strong upbringing in the United States. Currently excelling academically as a member of the Goddard Scholars Academy, where I have taken honors courses since the 6th grade. Balancing rigorous academics with professional experience working in a restaurant and a family business, alongside active involvement in clubs, programs, sports, and community service leadership roles. Recognized for being hardworking, punctual, and honest, with strong priorities and dedication to excellence in everything I do.

Overview

3
3
years of professional experience

Work History

Assistant

Maura's Cleaning Services
Worcester, MA
01.2022 - Current
  • Scheduled meetings, appointments, and arrangements.
  • Developed positive relationships with customers through effective communication techniques.
  • Ensured customer satisfaction was maintained at all times through prompt response time when handling inquiries from customers or potential customers.
  • Arranged meetings with customers.
  • Worked with customers to schedule cleaning, and worked flexibly due to their availability.
  • Organizing employee payments.
  • Translated for the owner of the company

Cashier

Specialty Sandwich Co.
Holden, MA
08.2024 - Current
  • Counted and balanced cashier drawers.
  • Helped customers with orders, answered questions, and offered product advice.
  • Collected payments and provided accurate change.
  • Maintained work area and kept cash drawer organized.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had
  • Assisted customers over the phone
  • Trained new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Social Media Manager

Apricot Journal
Worcester, MA
09.2024 - Current
  • Used editing and graphic design tools to create content and visuals for our clubs' social media.
  • Creating posts for events held by the club.
  • Organize and manage the social media page with two other managers.
  • Creating engaging content for our club's activities.
  • Scheduling posts throughout our different platforms.
  • Monitoring and responding to comments and messages.

Manager

South High boys Volleyball team
Worcester, MA
01.2024 - Current
  • During games, I would keep track of score, filled out sub-sheets and other game related paper work.
  • During everyday practices, I would help player and coaches with different drills and stretching.

Education

South High Community School - Goddard Scholars Academy Program

South High Community School
01.2027

Dr. Arthur F. Sullivan Middle School - Goddard Scholars Academy Program

Dr. Arthur F. Sullivan Middle School
01.2023

Skills

  • Good communication
  • Attention to detail
  • Time management
  • Good with collaboration
  • Fluent in Portuguese, English, and intermediate in Spanish
  • Friendly, positive attitude
  • Organizational skills
  • Multitasking Abilities

Affiliations

South High Girls' Volleyball Team

09/2023 - Current

Player

  • Competed as a key member of South High's junior varsity team during my freshman and sophomore years
  • Demonstrated strong teamwork, communication, and leadership skills, both on and off the court
  • Regularly participated in practices and conditioning to improve technical skills, game strategies, and physical fitness
  • Contributed to the team’s success through dedication and a commitment to sportsmanship.
  • Assisted in organizing team events, including fundraisers, and community outreach activities
  • Developed time management skills by balancing athletic commitments with academic responsibilities.
  • Supported varsity games by attending, and assisting with equipment setup or other team needs

Model United Nations

11/2024 - Current

Member

  • Using time effectively to prepare for conferences with my partner.
  • Presenting information to students from different high schools about the topic and how my country can relate to it.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked effectively in team environments.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

MassBar Association's Community Mentoring Program

10/2024 - Current

Member

  • The TCM Program provides students at the high school, undergraduate, and law school levels access to legal professionals to give them an understanding of the legal profession and an awareness of the career opportunities available to them.
  • Participating in seminars on information on courtroom roles and other information on the legal process.
  • Receiving advice on law school applications, internships, or legal career paths.
  • Enhancing skills like public speaking through mentor-led exercises.

Dynamy John S. Laws Youth Academy

08/2022-Current

Scholar

  • Engaging in community service and monthly workshops focused on leadership skills and current affairs.
  • Volunteered in community projects to develop a sense of civic responsibility and contribute to local initiatives.
  • Participated in monthly workshops focused on building leadership skills, teamwork, and understanding current affairs
  • Worked closely with an assigned advisor to set goals, track progress, and develop a clear academic and career plan

Andy's Attic

12/2022 - Current

Student Volunteer

  • I worked on organizing clothes and other accessories.
  • Communicating with customers to work out what they needed, when they needed something, and when they would be able to pick up their items.
  • Worked closely with the customer to schedule times for them to pick up their order.
  • Folded and washed clothes to keep all donated items clean and organized

Awards

Maintained Yearly First Honors School Award

Spanish Spelling Bee first-place award

Student of the Month Award

Accomplishments

Model UN

  • I received the best speaker award alongside my partner at my first conference.

School

  • For my 8th Grade Civics Class project, I raised $300 in the course of two weeks for my middle school's food pantry.
  • Received many awards in relation to my good grades my whole life.

Dynamy

  • Accomplished over 25 hours of community service during my freshman year.
  • Worked closely with an assigned advisor to set goals, track progress, and develop a clear academic and career plan.

Languages

Portuguese
Native/ Bilingual
English
Native/ Bilingual
Spanish
Professional

Timeline

Social Media Manager

Apricot Journal
09.2024 - Current

Cashier

Specialty Sandwich Co.
08.2024 - Current

Manager

South High boys Volleyball team
01.2024 - Current

Assistant

Maura's Cleaning Services
01.2022 - Current

South High Community School - Goddard Scholars Academy Program

South High Community School

Dr. Arthur F. Sullivan Middle School - Goddard Scholars Academy Program

Dr. Arthur F. Sullivan Middle School
Ketlyn ZALLIO Flauzino