Ketolia Stevenson
Bonaire,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Order Picker
Fastenal
Akron, OH
09.2024 - 05.2025
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Itemization Representative
Revcare Inc.
Fairlawn, OH
03.2024 - 08.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Escalation Team Member
Concora Credit
Akron, OH
01.2023 - 11.2023
- Enhanced customer satisfaction by effectively addressing and resolving escalated issues.
- Collaborated closely with other departments to ensure seamless handover of escalated cases when necessary.
- Monitored outstanding balances, following up on overdue payments to minimize loss or delay in revenue collection.
Education
High School Diploma -
Cedar Grove High School
Ellenwood, GA05.2011
Timeline
Order Picker
Fastenal
09.2024 - 05.2025
Itemization Representative
Revcare Inc.
03.2024 - 08.2024
Escalation Team Member
Concora Credit
01.2023 - 11.2023
High School Diploma -
Cedar Grove High School