Ketrina Frizzell
Summary
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Property Manager position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
On Site Property Manager I
Winn Residential
05.2023 - Current
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Managed daily operations for optimal efficiency and costeffectiveness.
- Enhanced property appearance with regular inspections and proactive maintenance.
- Developed strong relationships with tenants, ensuring timely rent collection and open communication channels.
- Coordinated with vendors to ensure timely completion of repairs and property improvements.
- Implemented streamlined processes for rent collection, resulting in reduced late payments.
- Ensured legal compliance by keeping up-to-date on local laws and regulations pertaining to property management.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Property Manager
Spartan Investment Group
09.2022 - 05.2023
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Maintained positive tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
On-Site Property Manager
FDI Management Group
09.2019 - 09.2022
- Was the Property Manager and Supervisor over the Lead Maintenance Man
- I currently supervise and run an 80 unit property
- I collect the rent on the 1st of every month and enter it to the tenant ledger
- I issue notices to vacate if the tenant does not meet the requirements in the lease
- I do all the recertification's of leases that need to be renewed
- I answer all phone calls from tenants to prospects inquiring about apartments
- I also enter all invoices and purchase orders
- I do all training for the lead maintenance
- I do all inspections of units to make sure they meet all TDHCA criteria
- I have received two different awards since working at the property
- I also enter all work orders into the system and place all the orders for the maintenance personnel
- I am a hard worker and eager to learn new things.
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Managed daily operations for optimal efficiency and costeffectiveness.
Correctional Officer
Texas Department Of Criminal Justice
08.2002 - 08.2017
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Education
High school diploma -
Minco High School
Minco, OK05.1996
Skills
- Microsoft Office
- Leadership
- Customer service
- Organizational skills
- Administrative experience
- Communication skills
- Payroll
- Human Resources
- Office Management
- Rent Collection
- Tenant Relations
- Staff Supervision
Additional Information
I am a very hard worker and always willing to learn more. I will give 100% at all times. I love my job but am always looking to better my family. I will do my very best to make this company proud to have me.
Timeline
On Site Property Manager I
Winn Residential
05.2023 - Current
Property Manager
Spartan Investment Group
09.2022 - 05.2023
On-Site Property Manager
FDI Management Group
09.2019 - 09.2022
Correctional Officer
Texas Department Of Criminal Justice
08.2002 - 08.2017
High school diploma -
Minco High School
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