Ketrone Fisher
Farmville,VA
Summary
Reliable Child Care Worker talented at creating a safe, stimulating environment for young children. Expertly leads individual and group activities to encourage learning and develop social interaction skills. Personal Care Aide who regularly attends professional development seminars, faculty meetings and parent-teacher conferences to remain connected to the needs of children and their parents.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Walmart
Forest, VA
11.2021 - Current
- Developed and actualized customer service initiatives to decrease wait times.
- Provided primary customer support to internal and external customers.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Informed customers about special promotions and provided detailed information for various products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Personal Care Aide (PCA)
Public Partnersip
Glen Allen, Va
09.2011 - 12.2019
- Oversaw daily operations to ensure high levels of productivity
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Improved operations through consistent hard work and dedication
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Carried out day-day-day duties accurately and efficiently
- Developed and maintained courteous and effective working relationships
- Ran errands for patients, did shopping, and picked up other necessities.
- Helped clients manage money, pay bills and shop for groceries or personal items.
Sales Associates
Walmart Supercenter
Farmville, Va
-
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Processed product returns and assisted customers with other selections.
Backline Cook
Hardees
Crewe, Va
-
- Created identical dishes numerous times daily with consistent care, attention to detail and quality
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Transitioned between breakfast and lunch service
- Unloaded food supplies from distributor trucks to efficiently organize inventory
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Collaborated with servers to collect information about specific customer desires and dietary needs
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
- Handled portion control activities according to specified instructions provided by chef
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
Education
High School Diploma -
New Life Christian Academy
Farmville Va2007
Skills
- Musical talent
- Loves children
- At-home daycare specialist
- People-oriented
- Adept at working with special needs children
- Self-sufficient
- Dependable
- Understanding Customer Needs
- Verbal and Written Communication
- Building Customer Trust and Loyalty
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Excellent Attention to Detail
- Computer Proficiency
- Time Management
Timeline
Customer Service Associate
Walmart
11.2021 - Current
Personal Care Aide (PCA)
Public Partnersip
09.2011 - 12.2019
Sales Associates
Walmart Supercenter
-
Backline Cook
Hardees
-
High School Diploma -
New Life Christian Academy