Housekeeping Room Attendant
Double Tree Hilton
Spokane
03.2019 - 2021
- Cleaned and sanitized guest rooms following Hilton cleanliness standards.
- Organized and restocked housekeeping carts with necessary supplies daily.
- Reported maintenance issues to ensure prompt resolution for guest comfort.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Ensured compliance with safety and health regulations in all cleaning tasks.
- Responded promptly to guest requests for additional amenities or services.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Removed trash from rooms and replaced liners to wastebaskets.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Inspected all assigned rooms upon completion of cleaning duties.
- Replaced dirty linens with clean items according to established standards of quality control.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Communicated effectively with team members about daily assignments and task progress.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Replenished room amenities according to established guidelines.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Interacted pleasantly with clients and guests when performing daily duties.
- Followed safety procedures when using chemical cleaners and power equipment.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Responded promptly to requests from guests and other departments.
- Provided guests with information on hotel services and room features.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Organized storage areas for efficient access to materials and supplies.
- Kept up-to-date records of items cleaned in each room.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.