Ketty Martinez
Miami ,FL
Summary
Proactive Office Administrator and support with extensive experience in administrative functions, financial processing, and employee coordination. Skilled in payroll preparation, account reconciliation, and optimizing employee schedules, ensuring compliance with industry standards. Brings strong organizational abilities and a keen eye for improving operational efficiencies to drive business success.
Overview
8
8
years of professional experience
Work History
Office Administrator
Vista Building Maintenance Corp
06.2020 - 10.2024
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Reconciled account files and produced monthly reports.
Gas Station Manager
Westar Gas Station / RDG IV ENTERPRICES INC
11.2016 - 03.2020
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Optimized employee scheduling, balancing workload while maintaining excellent service levels.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Ensured compliance with all relevant regulations by staying current on industry standards and implementing required changes promptly as needed.
- Implemented safety procedures to ensure a safe working environment for employees and customers.
- Evaluated sales data to identify trends and adjust product offerings accordingly, driving continuous improvement in revenues.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed accounts payable and receivables and payroll.
Education
Bachelor of Arts - Accounting And Finance
Universidad Batalla De Santa Clara
Cienfuegos, Cuba07-1994
Skills
- Time Management
- Administrative Support
- Database entry
- Customer Engagement
- Leadership and supervision
- Supply Inventory
- Ethics-focused
- Budget support
- Performance Improvement
- Financial services support
Timeline
Office Administrator
Vista Building Maintenance Corp
06.2020 - 10.2024
Gas Station Manager
Westar Gas Station / RDG IV ENTERPRICES INC
11.2016 - 03.2020
Bachelor of Arts - Accounting And Finance
Universidad Batalla De Santa Clara
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