Summary
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Ketura Mukenge

Riverside,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Work History

Cashier

Maya's cookies
San Diego, CA
10.2022 - 03.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Answered customer questions and provided store information.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Communicated with team members regarding tasks assigned during shift.
  • Followed safety protocols while operating machines and equipment.
  • Reported any issues to supervisor immediately for resolution.
  • Applied appropriate safety measures when operating electric sanders including wearing protective equipment like goggles and face masks.

Education

Bachelor of Arts - Psychology

University
Riverside, CA
06-2027

High School Diploma -

Lincoln High
San Diego, CA
06-2023

Skills

  • Returns Processing
  • Cash Handling
  • Customer Assistance
  • Customer Service
  • Order Taking
  • Staff Training
  • Cleaning and Sanitizing

Affiliations

  • Youtuber
  • editor
  • open to new experiences

Accomplishments

  • punctual award

Languages

English
Professional
French
Professional
Swahili
Professional

Timeline

Cashier

Maya's cookies
10.2022 - 03.2023

Bachelor of Arts - Psychology

University

High School Diploma -

Lincoln High
Ketura Mukenge