Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keturah Bellamy

Columbus,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Work From Home Agent

Faneuil
02.2023 - Current
  • Conduct government audits to doctor offices
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
  • Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
  • Active listening

Work From Home Agent

Signify
10.2022 - 02.2023
  • Take calls and also book clients appointments for at home health evaluation or telehealth appointments
  • Asked Covid-19 question for all members that lived in house hold before clinician arrived at home
  • Reschedule appointments if members were not at home
  • Responded proactively and positively to rapid change.

Work From Home Agent

Teleperformance USA
01.2021 - 11.2021
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Provided personalized assistance to customers, boosting overall satisfaction and retention rates.
  • Delivered exceptional verbal communication abilities during phone conversations or written correspondence with clients via email or chat platforms.
  • Maintained comprehensive product and service knowledge for accurate, informative customer advice.
  • Resolved caller issues quickly and thoroughly.
  • Obtained client information by answering telephone calls.
  • take clients payments using debit card or credit cards or account and routing numbers
  • make payment towards customers/ clients policies

Driver

Hyundai Glovis
06.2016 - 10.2018
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Minimized liability by consistently following road rules when driving.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Team Member

Burger King
05.2016 - 06.2016
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
  • Gathered, organized and input information into digital database.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Brewed coffee and tea and changed out drink station syrups.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Completed milkshakes and ice cream desserts for customers.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.

Sales Associate

Walmart
08.2015 - 05.2016
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Wrapped, boxed and weighed bakery department products.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

BBA - Marketing, Accounting, Finance, Real Estate

Strayers University
Columbus, GA
12.2027

High School Diploma -

Carver High School
Columbus, GA
05.2015

Skills

  • Multi-Line Phone Systems
  • Report creation
  • Policies and Procedures Adherence
  • Cross-Functional Collaboration
  • Money handling abilities
  • Microsoft Office
  • Account Updates
  • MS Office
  • Typing Speed
  • Computer Skills
  • Customer Service

Languages

English
Full Professional

Timeline

Work From Home Agent

Faneuil
02.2023 - Current

Work From Home Agent

Signify
10.2022 - 02.2023

Work From Home Agent

Teleperformance USA
01.2021 - 11.2021

Driver

Hyundai Glovis
06.2016 - 10.2018

Team Member

Burger King
05.2016 - 06.2016

Sales Associate

Walmart
08.2015 - 05.2016

BBA - Marketing, Accounting, Finance, Real Estate

Strayers University

High School Diploma -

Carver High School

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Keturah Bellamy