Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keturah Buchanan

Shannon

Summary

Social worker with 2+ years of experience fostering client engagement and satisfaction through wraparound services and individualized care plans. Adept at coordinating with multidisciplinary teams and utilizing skills in cultural competency, active listening, and trauma-informed care to enhance service delivery and client outcomes. Passionate about using analytical skills to identify client needs and implement effective interventions for lasting impact.

Overview

9
9
years of professional experience

Work History

Interventionist Teacher

Tupelo Public School District
10.2016 - 12.2023
  • Fostered a nurturing learning environment, enhancing student engagement and improving academic performance.
  • Implemented targeted intervention strategies, leading to noticeable gains in student achievement across diverse learning needs.
  • Coordinated with teachers and parents to develop personalized education plans, strengthening community involvement and support.
  • Analyzed student data to identify learning gaps, enabling tailored instruction that resulted in marked progress for at-risk students.

Wraparound Facilitator

Health Connect America
01.2024 - Current
  • Facilitated wraparound services for diverse client needs, fostering strong relationships that improved engagement and client satisfaction.
  • Implemented individualized care plans, leading to measurable improvements in client outcomes and enhanced service delivery.
  • Coordinated with multidisciplinary teams to streamline communication, ensuring timely interventions and comprehensive support for clients.
  • Maintained accurate documentation of client interactions and outcomes, ensuring compliance with regulatory standards and enhancing service quality.

Care Coordinator

Health Connect America
05.2024 - 04.2025
  • Assisted in developing individualized service plans (ISPs) and treatment goals under supervisor guidance.
  • Assisted in intake assessments and psychosocial evaluations for clients (adults, children, or families).
  • Prepared progress notes, treatment plans, and discharge summaries in compliance with HIPAA and agency policies.
  • Shadowed licensed clinicians (LCSWs) during therapy sessions and team meetings.
  • Participated in staff trainings on trauma-informed care, suicide prevention, or cultural competency.

Medical Social Worker

North Mississippi Medical Hospital
05.2024 - 05.2025
  • Assisted in conducting psychosocial assessments for patients/families to identify barriers to care, such as mental health, financial, housing, and caregiver support.
  • Developed discharge plans collaborating with physicians, nurses, and rehab teams to ensure safe transitions (e.g., home health, SNF, hospice).
  • Documented all interventions in EPIC EHR systems, adhering to HIPAA and hospital protocols.

Education

Masters of Arts Degree - Social Work

Liberty University
Lynchburg, VA
05.2025

Bachelors of Science Degree - Interdisciplinary Studies, Minor in Psychology

Liberty University
Lynchburg, VA
05.2023

Associate of Arts Degree - Interdisciplinary Studies

Liberty University
Lynchburg, VA
05.2021

Skills

  • Cultural Competency (Expert)
  • Active Listening (Expert)
  • Mental Health Awareness (Expert)
  • Goal Setting
  • Motivational Interviewing (Expert)
  • Trauma-Informed Care (Expert)
  • Case Management (Expert)

Timeline

Care Coordinator

Health Connect America
05.2024 - 04.2025

Medical Social Worker

North Mississippi Medical Hospital
05.2024 - 05.2025

Wraparound Facilitator

Health Connect America
01.2024 - Current

Interventionist Teacher

Tupelo Public School District
10.2016 - 12.2023

Masters of Arts Degree - Social Work

Liberty University

Bachelors of Science Degree - Interdisciplinary Studies, Minor in Psychology

Liberty University

Associate of Arts Degree - Interdisciplinary Studies

Liberty University

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