Keturah Lopez
Jacksonville, USA
Summary
Motivated and skilled professional with a diverse set of skills and a positive attitude, seeking a new career path. Passionate about nurturing growth and development in young minds, I am eager to contribute my expertise and customer service abilities to a team. Confident in my ability to make a valuable impact, I possess strong multitasking skills, thrive in fast-paced environments, and demonstrate exceptional organizational skills.
Overview
12
12
years of professional experience
Work History
Client Coordinator / Sales Consultant
Ideal Image Laser Hair Removal
01.2025 - Current
- Managed front desk operations - greeting and engaging with guests ensuring efficient check in/check out process
- Scheduled, coordinated, and confirmed appointments/consultations
- Collaborated with Nurse Practitioners to ensure seamless delivery of treatments, resulting in positive client feedback and returning clients
- Consulted with guests on appropriate treatment options based on their unique needs, ensuring optimal satisfaction levels upon purchase
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents
Teacher
DEERWOOD ACADEMY
12.2023 - 10.2024
- Developed lesson plans - collaborated with co-teacher
- Observed and assessed children's development
- Planned children's curriculum based on child development knowledge
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences
- Enhanced student motivation by recognizing and rewarding progress and achievements in timely manner
- Kept classroom neat and tidy, maintaining a safe, organized, and positive learning environment for both children and teachers
- Prepared children for meal, nap time, and transitions
- Exhibited strong listening skills and worked to comply with classroom/school expectations
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
Teacher
JLEE MONTESSORI
08.2022 - 08.2023
- Developed lesson plans (including after school program) - collaborated weekly with Education director for child(ren) with IEP's
- Developed lesson plans - collaborated with co-teacher
- Observed and assessed children's development
- Planned children's curriculum based on child development knowledge
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences
- Enhanced student motivation by recognizing and rewarding progress and achievements in timely manner
- Kept classroom neat and tidy, maintaining a safe, organized, and positive learning environment for both children and teachers
- Prepared children for meal, nap time, and transitions
- Exhibited strong listening skills and worked to comply with classroom/school expectations
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
Assistant Teacher
B'ABOVE
11.2021 - 06.2022
- Assisted lead teacher with lesson plans - contributed with verbal ideas as well as creating some of my own (also collaborated weekly with lead teacher for child(ren) with IEP's)
- Implemented behavior guidelines, maintaining order among the classroom
- Interacted with children through play; as well as working with them to improve cognitively, socially, and emotionally
- Enhanced student motivation by recognizing and rewarding progress and achievements in timely manner
- Kept classroom neat and tidy, maintaining a safe, organized, and positive learning environment for both children and teachers
- Assisted bathroom duties/potty training
- Prepared children for meal, nap time, and transitions
- Exhibited strong listening skills and worked to comply with classroom/school expectations
Front Desk Receptionist/Spa Coordinator
The Body Lab Wellness Retreat/
09.2020 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in/check out process
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients
- Scheduled, coordinated and confirmed appointments and meetings
- Oversaw calendar to manage team schedule and keep shifts appropriately staffed
- Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feedback
- Monitored access of guests and escorted to treatment areas
- Interacted with numerous guests daily and provided a positive impression of the spa
- This role was partially remote due to COVID
Assistant Teacher
HIDEC (HEBREW INSTITUTE FOR THE DEAF & EXCEPTIONAL CHILDREN)
02.2018 - 07.2020
- Assisted lead teacher with lesson plans - contributed with verbal ideas as well as creating some of my own (also collaborated weekly lead teacher for children with IEP's)
- Implemented behavior guidelines, maintaining order among the classroom
- Interacted with children through play; as well as working with them to improve cognitively, socially, and emotionally
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Enhanced student motivation by recognizing and rewarding progress and achievements in timely manner
- Kept classroom neat and tidy, maintaining a safe, positive learning environment for both children and teachers
- Assisted with diaper changing/potty training
- Prepped children for meal, nap time, and transitions
- Exhibited strong listening skills and worked to comply with classroom/school expectations
Stylist/Desk Lead
ANN TAYLOR
07.2016 - 02.2018
- Developed strong relationships with clients, leading to increased repeat business and referrals
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly
- Assisted customers with special requests or accommodations, showcasing exceptional service skills and flexibility under pressure
- Increased client confidence by teaching them how to style their outfits appropriately for various situations.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Consistently achieved individual goals that helps support the store goals, including APT, UPT, Ann Taylor credit card applications, etc
- Processed payments, entering sales in register for prompt customer service
- Completed all required paperwork
- Organized sales area and workstation to showcase products and boost sales
Cash Wrap Supervisor
UNIQLO USA
04.2015 - 07.2016
- Collaborated with store management to develop strategies for peak periods, optimizing staff efficiency and customer service
- Resolved customer issues in a timely manner, demonstrating strong problem-solving skills and professionalism
- Ensured compliance with all company policies and federal regulations related to cash handling, contributing to the security and integrity of store operations
- Assisted customers with special requests or accommodations, showcasing exceptional service skills and flexibility under pressure
- Maintained accurate records of all financial transactions which were essential in supporting audit processes and financial reporting
- Managed inventory levels at the cash wrap area, maintaining adequate supplies for seamless operations
- Trained new employees on cash handling procedures, ensuring accuracy and compliance with company policies
Food Service Worker
TACO JOHN'S
09.2013 - 05.2014
- Greeted customers at counter to fulfill requests and answer questions
- Made food according to standard recipes with requested changes for customer satisfaction
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers
- Maintained safety standards by properly handling food and adhering to sanitation guidelines
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service
Food Service Worker
CHARLEY'S GRILLED SUB'S
12.2012 - 06.2013
- Greeted customers at counter to fulfill requests and answer questions
- Made food according to standard recipes with requested changes for customer satisfaction
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers
- Maintained safety standards by properly handling food and adhering to sanitation guidelines
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service
Education
Associate's - Early Childhood Education (Birth-2nd Grade)
CUNY KINGSBOROUGH COMMUNITY COLLEGE
06-2021
High school diploma -
LAKES HIGH SCHOOL
06-2014
Skills
- Relationship building and management
- Customer inquiries
- Interpersonal communications
- Effective listening
- Patience and composure
- Organization
- Multitasking
- Typing proficiency
- Salesforce proficiency
- Attention to detail
References
- Courtney Dimond, 951-515-0166
- Jennifer Nieves, 860-710-9031
- Daryl Truong, 347-888-0039
Timeline
Client Coordinator / Sales Consultant
Ideal Image Laser Hair Removal
01.2025 - Current
Teacher
DEERWOOD ACADEMY
12.2023 - 10.2024
Teacher
JLEE MONTESSORI
08.2022 - 08.2023
Assistant Teacher
B'ABOVE
11.2021 - 06.2022
Front Desk Receptionist/Spa Coordinator
The Body Lab Wellness Retreat/
09.2020 - 09.2021
Assistant Teacher
HIDEC (HEBREW INSTITUTE FOR THE DEAF & EXCEPTIONAL CHILDREN)
02.2018 - 07.2020
Stylist/Desk Lead
ANN TAYLOR
07.2016 - 02.2018
Cash Wrap Supervisor
UNIQLO USA
04.2015 - 07.2016
Food Service Worker
TACO JOHN'S
09.2013 - 05.2014
Food Service Worker
CHARLEY'S GRILLED SUB'S
12.2012 - 06.2013
High school diploma -
LAKES HIGH SCHOOL
Associate's - Early Childhood Education (Birth-2nd Grade)
CUNY KINGSBOROUGH COMMUNITY COLLEGE
Similar Profiles
Serena MenaSerena Mena
Medical Receptionist at Milan Laser Hair RemovalMedical Receptionist at Milan Laser Hair Removal
Jenna MillsJenna Mills
Registered Nurse Educator at Milan Laser Hair RemovalRegistered Nurse Educator at Milan Laser Hair Removal
Traci M. CrabbTraci M. Crabb
Clinic RN Provider at Milan Laser Hair RemovalClinic RN Provider at Milan Laser Hair Removal