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KETURAH MUHAMMAD
West Orange,NJ
Summary
Savvy Tax Associate develops well-rounded tax foundation by preparing various tax returns, tax planning, and special projects for tax engagements within variety of industry niches. Knowledgeable of tax laws related to all reporting entities and taxing authorities to prioritize and manage assignments of varying sizes and complexity within schedule and budget. Proficient in Microsoft Office tools, tax compliance process software and tax research databases.
Overview
10
10
years of professional experience
Work History
Seasonal Tax Coordinator
United Way of Greater Newark/ Urban League
01.2015 - Current
- Handles tax return supervisory preparations and analysis activities with direct focus on supporting 30+ tax clients/day
- Contributing to seamless processes for various tasks relating to data entry, reporting, client support, and tax notice assistance.
- Increased team productivity by leading training sessions covering best practices in taxation principles, regulatory updates, software utilization tips.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
Tax Associate
Intuit Inc.
01.2024 - 07.2024
- Help customers complete their taxes using Intuit TurboTax products
- By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Assessed client tax situations to determine best filing options.
- Calculated estimated tax payments for clients.
Tax Associate
Mariner Wealth Advisors.
01.2023 - 07.2023
- Effectively consulted corporations on accounting methods and tax credit opportunities, including Research and development tax credit studies, cost segregation analyses, and income/deduction timing strategies
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Prepared wide array of returns such as corporate, fiduciary, gift, individual, and private foundation returns.
- Prepared US, multistate, and international tax returns for business clients.
- Calculated estimated tax payments for clients.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Managed portfolio of assigned clients'' accounts, monitoring deadlines, payments, refunds, and other critical aspects of their financial health.
- Researched and analyzed specialized tax laws, rules and regulations and analyze pertinent client, industry, and technical matters to remain current on tax legislation.
Accounts Receivable Clerk
Sunrise Systems Inc. for ZT Systems
08.2021 - 12.2022
- Provides financial, administrative, and clerical services
- Ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into team's operations.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Accounts Receivable, Technical Support Rep., Sales Rep.
Cablevision
10.2015 - 03.2021
- Supports over 100 subscribers/day: propelling guidance, troubleshooting, and analysis of billing accounts
- Exceeds productivity, collection, and data accuracy KPIs in accordance with operational regulations and procedures
- Collaborates with 6 departments, directing customer service initiatives, and expanding customer growth by 85%.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
- Managed high levels of call flow and responded to technical support needs.
- Contributed ideas during team meetings that led to process improvements and increased efficiencies within the department.
- Created user accounts and assigned permissions.
- Configured and tested new software and hardware.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Education
Master of Science - Taxation
Strayer University
Newark, NJ01.2020
Bachelor of Science - Accounting
Berkeley College
Newark, NJ01.2016
Skills
- SYSPRO
- SAP
- CCH
- TAXSLAYER
- Microsoft Excel
- Google Sheets
- Apple Numbers
- Tax Compliance
- Tax Credits and Incentives
- Tax Research
- Individual Taxation
- Corporate Taxation
- Partnership Taxation
- Tax-related research
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balancePersonal development programsHealthcare benefitsFlexible work hoursWork from home optionSoftware
Taxslayer
CCH
Excel
Interests
Photography
Skating
Timeline
Tax Associate
Intuit Inc.
01.2024 - 07.2024
Tax Associate
Mariner Wealth Advisors.
01.2023 - 07.2023
Accounts Receivable Clerk
Sunrise Systems Inc. for ZT Systems
08.2021 - 12.2022
Accounts Receivable, Technical Support Rep., Sales Rep.
Cablevision
10.2015 - 03.2021
Seasonal Tax Coordinator
United Way of Greater Newark/ Urban League
01.2015 - Current
Master of Science - Taxation
Strayer University
Bachelor of Science - Accounting
Berkeley College
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