Keturah "Kay" underwood
Gilbert,AZ
Summary
Dedicated registered nurse with 32 years of experience. 20-year critical care veteran nurse in ICU, CCU, CVICU, and PACU. Most recently, I have 7 years of experience in home health and hospice case management. Strong skills in IV management, including peripheral, central lines, and ports. Proficient in OASIS documentation and patient education. Known for effective communication and critical thinking, with a proven ability to educate patients and families on health management. Committed to enhancing patient outcomes and ensuring interdisciplinary collaboration.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Registered Nurse
EmblemHealth
Tempe, Arizona
08.2025 - Current
- Educate patients and families on health management and medication usage.
- Document patient information accurately in electronic health record systems.
- Proficient in OASIS documentation.
- Develop care plans and coordinate services for home health patients.
- Perform comprehensive physical assessments following agency policies and procedures.
- Provide skilled nursing assessments, interventions, and treatments to homebound patients, including IV teaching/admin, wound care/wound vac, diabetic education, catheter management, and CHF education.
- Maintain timely documentation of all patient visits in electronic medical records.
- Collaborate with healthcare providers to ensure delivery of quality care.
- Assist with discharge planning by offering resources for smooth transitions from hospital to home.
Telephonic Triage Nurse
VITAS Healthcare
Phoenix, Arizona
12.2024 - 08.2025
- Assessed patient needs through telephonic consultations and triage protocols.
- Managed urgent calls to prioritize care in accordance with clinical guidelines.
- Developed individualized care plans based on patient needs, preferences, and treatment goals.
- Collaborated with interdisciplinary teams to facilitate comprehensive patient care.
- Educated patients and families on available healthcare services and resources.
- Communicated triage information effectively to the primary care team for disposition discussions.
- Provided empathetic support to patients facing complex health issues.
- Evaluated symptoms, made preliminary diagnoses, and recommended appropriate treatment actions.
Registered Nurse Case Manager
Advanced Home Health & Hospice
Mesa, Arizona
01.2024 - 12.2024
- Coordinated with healthcare teams to ensure comprehensive patient support.
- Educated patients and families on health management and resources.
- Conducted regular home visits to evaluate ongoing care requirements.
- Advocated for patients' needs within the healthcare system.
- Participated in team meetings to discuss treatment options for complex cases.
- Utilized critical thinking skills when assessing new information or changes in a patient's condition.
- Determined and coordinated appropriate level of care to meet individual patient needs.
- Collaborated with physicians on patient medications, medical needs and performance.
- Coordinated discharge planning with multidisciplinary teams ensuring safe transitions back into the community.
- Managed caseloads involving multiple chronic illnesses across various settings such as group homes, long-term care facilities or private homes.
Registered Nurse, PACU
Steward Health
Mesa, AZ
12.2018 - 11.2023
- Responded to emergencies through appropriate interventions and established protocols.
- Maintained safe environment by adhering to infection control policies and procedures.
- Administered medications to manage anesthesia side effects and promote recovery.
- Supported physicians during patient examinations and procedures.
- Completed direct patient care tests to assess current conditions and needs.
- Collaborated with healthcare team to ensure quality patient care delivery.
- Monitored patient vitals in post-anesthesia care unit to detect complications.
- Initiated IV access for blood draws and medication administration.
Education
Associate Degree In Nursing - Registered Nurse
George C Wallace Community College
Dothan, AL12-1993
Medical Laboratory Specialist - Laboratory Medicine
Academy of Health Sciences
Ft Sam Houston, Tx07-1987
Pre-requisites - Nursing
Troy State University
Troy, Alabama12-1986
Skills
- OASIS documentation
- Electronic health records
- Care plan development
- Wound care management
- Patient education
- Interdisciplinary collaboration
- Emergency response protocols
- Case management
- Nursing assessment
- Critical thinking
- Effective communication
- Empathy and support
- Time management
- Catheter insertion and removal
- Palliative care management
- Staff supervision
- Discharge coordination
- Cardiac care
- Telemetry monitoring
- IV and venipuncture certification
- IV drug therapy management
- Vascular care management
- Disease management programs
- Supply restocking
- Privacy maintenance
- Inpatient and outpatient care
- Infection control measures
- Clinical judgment
- Ventilator support
Certification
Registered Nurse. RN119257
Affiliations
Red Cross Volunteer
References
References available upon request.
Timeline
Registered Nurse
EmblemHealth
08.2025 - Current
Telephonic Triage Nurse
VITAS Healthcare
12.2024 - 08.2025
Registered Nurse Case Manager
Advanced Home Health & Hospice
01.2024 - 12.2024
Registered Nurse, PACU
Steward Health
12.2018 - 11.2023
Associate Degree In Nursing - Registered Nurse
George C Wallace Community College
Medical Laboratory Specialist - Laboratory Medicine
Academy of Health Sciences
Pre-requisites - Nursing
Troy State University