Kety Carmona
706 Colville Pl,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Data Entry Clerk and Research
Ari Investment Group Corp
06.2016 - 03.2024
- Sorted documents and maintained organized filing process.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Used computer software to store and retrieve data.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Created spreadsheets for more efficient recordkeeping.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Organized, sorted, and checked input data against original documents.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Collated and organized data entry documents into filing systems for easy access.
- Evaluated source documents to locate needed information.
- Completed data entry tasks with accuracy and efficiency.
Store Manager of Operations
Unlimited Cellphones Inc
03.2010 - 05.2016
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reported issues to higher management with great detail.
- Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Improved store efficiency by implementing inventory management systems and streamlining operational processes.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Led training sessions for staff members on new product offerings, operational procedures, and customer service techniques to ensure the highest level of performance in every aspect of the business.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Assisted with hiring, training and mentoring new staff members.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Completed point of sale opening and closing procedures.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting.
Skills
- Project Management
- QuickBooks proficient
- Document Preparation
- Data Compilation
- Multi-line phone proficiency
- Invoice Processing
- Alphanumeric Entry
- Meticulous attention to detail
- Spreadsheet Management
- Customer Relationship Management
- QuickBooks expert
- Record preparation
- Professional and mature
- Data Processing
- File Management
- Microsoft Office
- Data Entry
- Source Documentation
- Bookkeeping
- Business Administration
- Work Prioritization
- Attention to Detail
- Fast Learner
- Word Processing
- Order Processing
- Resourceful
- Decision-Making
- Office Administration
- Customer Service-Oriented
- Microsoft Access
- Multitasking
- Teamwork and Collaboration
- Customer Service
- Dependable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Data Entry Clerk and Research
Ari Investment Group Corp
06.2016 - 03.2024
Store Manager of Operations
Unlimited Cellphones Inc
03.2010 - 05.2016
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