Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ketzia Shafer

Klamath Falls,OR

Summary

Personable and organized with strong communication and multitasking skills, ready to excel in remote support role. Well-versed in administrative tasks and proficient in digital tools like Microsoft Office, and calendar management. Committed to enhancing productivity and ensuring smooth daily operations.

Overview

11
11
years of professional experience

Work History

Birth and Postpartum Doula

Self Employed
03.2022 - Current
  • Refined communication skills, intrapersonal relations skills, advertising, content creation, networking and more.
  • Supported birthing persons in achieving their desired birth experience by creating a calm and nurturing environment.
  • Strengthened community ties by collaborating with local organizations to offer workshops
  • Maintained up-to-date knowledge of industry best practices through ongoing professional development opportunities including conferences, seminars, certifications courses, and peer networking events.
  • Enhanced prenatal and postpartum care by providing evidence-based information, emotional support, and physical comfort measures.

Virtual Assistant

Time Etc.
09.2022 - 09.2023
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Maintained a well-organized database system for improved information accessibility in daily operations.
  • Worked for various clients, catering to individual needs, including marketing, data entry, setting up reservations, research, and more.

Certified Nursing Assistant

Rogue River Place
05.2018 - 06.2019
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Administered medications.
  • Created schedules and facilitated communication.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.


Certified Nursing Assistant

Ashley Manor Memory Care
02.2017 - 09.2018
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Facilitated communication with client's families.
  • Created scheduling
  • Administered medications

In Home Supportive Services Caregiver

Gordon And Jeanne Shafer
09.2015 - 07.2016
  • Performed care and supervision duties including food preparation, cooking, shopping, taking them to and helping them navigate doctor appointments, housekeeping, laundry
  • Keeping track of calendars, reminders, cueing, medications, as well as provide loving companionship and reassurance. They are very particular about how everything is done, and I’ve learned to meticulously follow detailed instructions.

Cashier

Harvesttime Natural Foods
05.2014 - 09.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

No Degree - General Studies, Graphic Design

Klamath Community College
Klamath Falls, OR

GED -

Falcon Heights Academy
Klamath Falls OR
06.2016

Skills

  • Genuine, Patient, Tolerant, Hardworking, Warm, Caring, Creative, Dependable, Honest, Trustworthy, Sensitive, Independent Problem Solving Skills, Calm in Stressful Situations, Able to Work Well with Others, Attention to Detail, Good at Gaining Cooperation and Breaking Through Resistance, Good Redirection Skills, Able to Handle Emergency and Unforeseen Situations, Excellent Communication Skills

Timeline

Virtual Assistant

Time Etc.
09.2022 - 09.2023

Birth and Postpartum Doula

Self Employed
03.2022 - Current

Certified Nursing Assistant

Rogue River Place
05.2018 - 06.2019

Certified Nursing Assistant

Ashley Manor Memory Care
02.2017 - 09.2018

In Home Supportive Services Caregiver

Gordon And Jeanne Shafer
09.2015 - 07.2016

Cashier

Harvesttime Natural Foods
05.2014 - 09.2014

No Degree - General Studies, Graphic Design

Klamath Community College

GED -

Falcon Heights Academy

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Ketzia Shafer