Ke'Undra M. Clark
Birmingham
Summary
Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Efficient transportation logistics professional well-versed in materials management and inventory reconciliation. Highly organized and detail-oriented with a talent for accurate shipment tracking and problem resolution.
Overview
17
17
years of professional experience
Work History
Yard Supervisor
Advanced Drainage Systems
Bessemer
11.2020 - Current
- Conducted regular inspections of equipment and tools in order to maintain safe working conditions.
- Reported employee time, job expenses and inspections results in work records.
- Inspected equipment for wear, specifications adherence and issues.
- Monitored workers and reviewed completed work for proper performance.
- Assessed job sites to determine work needed.
- Informed upper management or department heads of items loaded or problems encountered.
- Prepared and led staff training and instruction.
- Inspected materials received from vendors for quality assurance purposes.
- Analyzed production data to identify areas for improvement in productivity or cost savings.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Verified driver credentials prior to assigning them a route or task.
- Arranged for repairs to restore service and schedules.
- Maintained logs of all incoming calls and assigned tasks.
- Documented services performed, operations information, and dispatch details in system.
- Answered customer requests with information about product availability, shipping information and status updates.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Received or prepared work orders.
- Relayed work orders, messages or information using telephones or two-way radios.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
Dispatch Shipping And Receiving
84 Lumber Company
Bessemer
07.2017 - 08.2020
- Responded to customer requests via telephone and email.
- Handled high volume paperwork and collaborated with accounting department to resolve invoicing and shipping problems.
- Stacked and piled lumber, boards and pallets.
- Verified computations against physical count of stock.
- Built a motivated warehouse team of 5 well-trained staff.
- Stacked and transported all overstock to storage areas.
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
- Operated forklifts and other heavy machinery safely.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Tire Technician
Astro Technology Inc.
Vance
02.2017 - 07.2017
- Promoted shop safety by working in a safe manner.
- Accurately completed service reports and warranty forms.
- Used hand tools to change worn cutting tools.
- Performed basic machine set up.
- Followed standards and procedures to maintain safe work environment.
- Monitored inventory and reported items to be restocked for each job.
- Maintained compliance with company standards to perform all maintenance activities.
- Picked orders from inventory locations.
Team Leader
Officemax Inc.
McCalla
05.2008 - 05.2010
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Mentored new sales associates to contribute to the store’s positive culture.
- Trained 4 new sales associates each quarter.
- Strategically scheduled team members to maintain optimal staffing levels at all times.
Education
General
Jess Lanier High School
Bessemer, AL2006
Skills
- Shipping and receiving
- Hard working and self-motivated
- Palletizer knowledge
- Team development
- Current Forklift Certification
- Basic mathematical aptitude
- Team leader
- Sheet metal installation
- Fast learner
- Material handling
- Inventory management
- Warehouse and manufacturing operations
- Forklift operation
- Equipment maintenance
- Safety compliance
- Customer service
- Time management
- Problem solving
- Worksite inspection
- Communication skills
- Forklift operations
- Mentoring and training
- Material handling and moving
- Equipment operation
- Warehouse operations
- Maintenance scheduling
- Machine operation
- Email and phone communication
- Teamwork and collaboration
Timeline
Yard Supervisor
Advanced Drainage Systems
11.2020 - Current
Dispatch Shipping And Receiving
84 Lumber Company
07.2017 - 08.2020
Tire Technician
Astro Technology Inc.
02.2017 - 07.2017
Team Leader
Officemax Inc.
05.2008 - 05.2010
General
Jess Lanier High School